Information Technology Support Specialist

We are looking for IT support to join our global IT team.What You will do:Responsibility for IT equipment including purchasingInstall and upgrade computer components and softwareApplying and updating required packages and server services, PC, laptopProvide support for Google workspace (G-suite)Manage users and access rights to company applicationsHandle on-boarding/off-boarding process for employees Offer technical support to company staff, both on-site and for remote users and offices.Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issuesManage virtual servers, OS: Windows, LinuxIntegration, configuration, and operation of several systems (such as Monday, Freshdesk, Slack, Integromat), as well as their continuous improvement for all user groupsResponsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization  The experience You will need to successfully complete tasks:At least 2 year experience in an IT support / Help Desk roleKnowledge of systems and networking software, hardware, and networking protocolsExperience with G Suite ( Gmail, Calendar, Docs, etc.)Familiarity with Cloud platforms is a plusExperience with Integromat, Zapier, Monday is a plusExcellent time management skills with a proven ability to meet deadlines.Service oriented and positive personStrong analytical and problem-solving skills.Self learning abilitiesUpper-intermediate in English What We Offer:21 days of paid Leave per year.7 days of sick Leave annually.English-speaking Clubs.Corporate Events and team buildings.Long term cooperation.Performance review once a yearHealth insurance.All necessary technical equipment provided.4 days work on-site in comfortable office and 1 day fully remote. Steps of the hiring process:Recruitment interview.Test task.Technical interview.Final interview with CTO.