Internship - Consumer & Digital Solutions

Life at U MobileWe are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.Let’s start your journey with an award-winning organization!#UnbeatableCareerAwaitsTop Reasons To Join Us! Awarded ForMost Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)Bronze Winner in Cross-Generational Workforce Engagement (2024)Gold Winner for Excellence in Workplace Culture (2021) Comprehensive medical, dental, optical and insurance benefits Flexi working hours arrangements Staff Line & Device Subsidy Smart Casual Attire Child Parental Care Leave Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT) Special employee discounts for selected F&B BrandsRoleThe Day-To-Day ActivitiesAssist in exploring and implementing automation solutions to improve Customer & Digital Solutions (CDS) processes.Support the team in managing Customer Requests (CR) efficiently.Contribute to the enhancement of CDS JIRA Dashboard reports for better tracking and analysis.Work closely with cross-functional teams to identify opportunities for process improvement.Assist in documentation and report preparation for ongoing initiatives.About YouCurrently pursuing a Bachelor’s degree in Computer Science, Data Analytics, Business Information Systems, or a related field.Minimum CGPA of 3.2 or equivalent.Available for a minimum internship duration of 3 months.Strong analytical and problem-solving skills with an interest in process automation.Excellent communication and teamwork skills.What’s Next ?Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.