IT Business Systems Analyst (COM)

Job SummaryWe are looking for an IT Business Systems Analyst for Customer Order Management (COM) to analyze proposed process and data changes and be a team member involved in the design and implementation of technology solutions. This role is responsible for translating the business and functional requirements for each solution (the what) into the technical deliverables with the development team (the how).Job LocationThis is a hybrid opportunity based out of our office in Atlanta, GA.Job ResponsibilitiesCollaborate with Senior Business Leaders, Solution Architect, IT development teams along with Scrum Master to ensure functional requirements are capturedGather and document detailed business requirements for small to moderate level projectsParticipate in Testing process through test case identification and executionWork to identify root cause and best fix of issues as they ariseDevelop a familiarity of the workings of APG business units to serve as the voice of the business customer to ITCollaborate with cross-functional departments daily to maintain positive communication/interactionEnsure that technology is configured in a way that supports business objectives and meets user needsLearn all modules of the software to the point of becoming an expertJob RequirementsBachelors degree in Information technology, Science, Engineering, or a related field; or an equivalent combination of education, training and work-related experience in customer service, dispatch and/or pricingMinimum 3 years experience in requirements elicitation and documentationDemonstrated ability to multitask, take initiative and work independently while part of a teamExcellent collaboration skills to work across several teams to arrive at the optimal solution designBackground in IT Large System Applications support (Infor M3, Salesforce CPQ, Salesforce CRM, Oracle TMS platforms preferred)Strong analytical and product management skills required, including a thorough understanding of how to interpret business needs and translate them to solutionsDetail-oriented and analytical in nature, with strong problem-solving skillsKnowledge of Project Management Methodologies (Agile/SAFe experience preferred) with experience using dev ops platforms (Service Now, Jira/Atlassian, MS Azure DevOps)Travel up to 25% to APG sites as projects deems necessary to engage the customerWhat CRH Offers YouHighly competitive base payComprehensive medical, dental and disability benefits programsGroup retirement savings programHealth and wellness programsAninclusive culture that values opportunity for growth, development, and internal promotion About CRHCRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.If youre up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.EOE/Vet/DisabilityCRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.