IT Coordinator (Part-time)

About the Role:A design-led, mid-sized architecture and interiors studio known for thoughtful, high-quality work and a genuine supportive culture are seeking a part-time IT Coordinator to join their London office. This is a permanent role, offered on a three-day week basis.You will play a key role in delivering exceptional technical support to all employees, ensuring the prompt and efficient resolution of all IT-related matters. Your contributions will be instrumental in steering, developing and enhancing the client’s IT goals alongside the IT Manager.Alongside joining a collaborative and social team, many of whom have been with the business for years, the studio also offers a great package of benefits, including flexible/hybrid working, enhanced pension contributions, profit share (EOT), healthcare, season ticket loan, and more!Key Responsibilities:Deliver 1st and 2nd Line technical support for desktops and maintenanceSet up and maintain workstations and laptopsCollaborate with IT Manager on system reviews and software managementManage and support MacOS device issuesGuide staff on software usage and resolve day-to-day technical challengesTroubleshooting Office 365 issues (outlook, Teams, exchange etc)Monitor and maintain server and folder structures, data storage, and backupsKey Skills/Requirements:Previous experience in an IT support role, ideally within a creative studioStrong communication skills, with good people skillsConfident translating technical information for non-technical audiencesSkilled in diagnosing and fixing technical problems efficiently, both independently and collaborativelyExperience working with MacOS devicesExperience with VOIP, AI, Dropbox and NAS advantageous but not essentialTo apply for this position please click on the apply button to attach your CV (and portfolio for design positions).By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge.The Crowd is an equal opportunities employer and agency.