IT Operations Manager

Company DescriptionConstance Moofushi, located in the Maldives, is a unique resort where barefoot luxury meets laid-back charm. Life at Moofushi is all about passion, teamwork, and creating unforgettable guest experiences in a stunning island setting. If you’re looking to grow, contribute, and be part of a caring and multicultural team, your journey starts here.Job DescriptionWe are seeking a highly skilled and experienced IT Operations Manager to join our organisation in Constance Moofushi, Maldives. The successful candidate will be responsible for overseeing and optimising our IT infrastructure, ensuring smooth operations, and driving technological advancements within our company.Lead and manage the IT operations team, providing guidance and mentorship to ensure optimal performanceDevelop and implement IT strategies aligned with organisational goals and objectivesOversee the design, implementation, and maintenance of IT infrastructure, including networks, servers, and cloud-based systemsEnsure the security, integrity, and availability of all IT systems and dataManage IT budgets, vendor relationships, and service level agreementsImplement and maintain IT policies, procedures, and best practicesCoordinate with other departments to identify and address IT needs and challengesDevelop and execute disaster recovery and business continuity plansMonitor and analyse system performance, recommending and implementing improvements as neededStay current with emerging technologies and industry trends to drive innovation within the organisationQualificationsBachelor's degree in Computer Science, Information Technology, or a related fieldMinimum of 5-7 years of experience in IT operations, with a proven track record in leadership rolesStrong knowledge of IT infrastructure management, network administration, and cloud computing platforms (e.g., AWS, Azure)Expertise in IT security protocols and best practicesProficiency in project management and the ability to lead cross-functional teamsExperience with performance monitoring, optimisation, and capacity planningStrong understanding of disaster recovery and business continuity planningKnowledge of ITIL framework and IT service management principlesExcellent analytical and problem-solving skills with a detail-oriented approachOutstanding communication and interpersonal skillsITIL certification is highly desirableProject Management certification (e.g., PMP) is advantageousExperience working in a tropical island environment is beneficial, given the unique challenges of IT operations in the MaldivesAdditional InformationWORK WITH CONSTANCE🌿 Join a team where well-being, career development, and collaboration are at the heart of everything we do.We believe in continuous learning and growth to help our teams achieve their full potential.A strong family spirit is part of our identity, we support and care for one another.We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group.Our passion for luxury hospitality is reflected in every detail of the guest experience.We are committed to environmental and societal contributions, integrating sustainability into everything we do.🌿We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service.🌿 Be part of a company that values people, innovation, and excellence.