IT Support Engineer

Our client is a leading provider of integrated control and automation systems (lighting, climate control, audio/video control) for homes, offices, schools, hospitals and hotels.Working from a specialist part of the global Technical Support team, you will work closely with internal and external stakeholders to determine and resolve problems, implement the best practices and allow customers to make optimal use of products.Job ResponsibilitiesProvide support, guidance and information, both on a hardware and software levelTake ownership of technical challenges and technical projectsSupport complex implementations with Microsoft Teams & Exchange, Zoom and/or other Cloud based integrationsCommission and support Smart Camera Support systemsDetect, define and fix problemsYour ProfileVery good communication skills in English. Knowledge of another language is a plusA bachelor’s degree or equal experience in ITExperience with meeting room solutions like Microsoft Teams Rooms or Zoom Rooms is a plusExperience with intelligent video or smart camera systems is a plusExperience with customer facing role is a plusOur OfferA dynamic and enthusiastic working environmentFulltime and varied job in an international companyA full time job in our office in MechelenHybrid working – there is a possibility to work 2 days from home after your training periodFull training program during the first few months to train you to become an expert in our productsDedicated and personal career path focused on your individual developmentIf you are interested in this or future opportunities in your area, please send your CV to florence.butterfield@flowtec.com and we will contact you when opportunities arise that match your geography and experience. All enquiries are kept confidential and your information will not be shared without your prior approval.