IT Support Specialist

FOURLIS Group, one of the leading Groups of companies in Greece, Bulgaria, Cyprus and Romania in providing quality consumer goods, is currently looking to recruit an IT Support Specialist, based in Kifissia, Attiki.IT Support SpecialistThe Position:Being a part of the IT team, reporting to the Front Office IT Services Manager, you will be responsible and accountable for:Administering, monitoring, supporting, and maintaining the Group front Office applications to ensure the undisrupted operation of the Group IT (Stores IKEA, Holland and Barrett & Intersport, E-commerce) & Telecommunication systems and the best Customer ServiceProviding Helpdesk services and ticketing based on SLAImplementing all necessary IT routines and proceduresProviding 1st level support on all IT issuesParticipating in IT related projects and new stores establishmentsQualifications & Competencies required:Bachelor’s Degree (in Information Technology or related field will be considered as an asset)At least 1 years of relevant work experienceAchievement drive, initiative taking and problem solving skillsStrong Customer FocusTeam playerGood planning, organizational and follow up skillsGood communication and interpersonal skillsAbility to work under pressure and strict deadlinesGood command of the English languageQualifications considered as an asset:Experience in Retail Business Processes and SystemsExperience in ERP applications (preferably Microsoft Dynamics Nav)Good Knowledge of Microsoft SQL RDBMSWe offer:Competitive remuneration & benefits packageExtensive continuous trainingCareer & development prospects in FOURLIS Group