IT Systems Administrator

IT Systems Administrator Join our dynamic team at CC3 Solutions, LLC (“CC3”) as a [Job Title] and play a key role in revolutionizing telecommunications for enterprises, delivering innovative solutions for our customers while thriving in a people-first culture that emphasizes collaboration and professional and personal growth. About CC3  CC3 partners with leading technology providers to deliver comprehensive communication and connectivity solutions that help businesses operate smarter and more efficiently. We pride ourselves on providing exceptional service, deep technical expertise, and long-term client relationships built on trust and results. Founded in 2017 by experienced executives from major telecom firms, we provide customized enterprise solutions as an award-winning AT&T exclusive solution provider. Our mission is to make it easy to source and implement new solutions while staying ahead of the technology curve, offering business-friendly flexibility that larger providers often can't match.   Job Summary We are looking for an IT Systems Administrator to oversee system access management, employee onboarding, and IT infrastructure administration while ensuring our Microsoft-based environment operates smoothly. This role will be the primary IT resource for employee technology needs, from setting up new users and managing access to maintaining and securing our business systems. The ideal candidate will have deep expertise in Microsoft 365, security best practices, and IT administration—with the ability to support employees with both business system needs and technical troubleshooting. Key Responsibilities ✅ System Access & Employee Onboarding Manage user accounts, access permissions, and authentication policies across Microsoft 365 (Azure AD, SharePoint, Teams, Outlook, etc.). Oversee IT onboarding and offboarding, ensuring seamless setup of new hires (email, devices, applications, and security protocols). Maintain role-based access controls (RBAC) and security policies, ensuring employees have the right tools and permissions for their roles. ✅ IT Systems Administration & Maintenance Oversee Microsoft 365 administration, including email, collaboration tools, SharePoint, OneDrive, Teams, and endpoint security. Manage device lifecycle processes, including company laptops, desktops, and mobile device configurations. Implement software updates, patches, and system optimizations to maintain business continuity. ✅ Cybersecurity & Compliance Monitor endpoint security (Microsoft Defender, MFA policies, device encryption) to protect against threats. Implement and enforce IT security policies to safeguard company data and employee accounts. Assist with security audits, risk assessments, and incident response protocols. ✅ Technical Support & Employee Assistance Serve as the go-to resource for employees needing assistance with Microsoft 365, system access, and IT troubleshooting. Provide basic troubleshooting for hardware, software, connectivity, and device performance issues. ✅ Data, Reporting & Business Support Assist with data management tasks, including pulling reports from business systems and analyzing technical information. Provide basic automation or scripting support to optimize workflows where applicable. Support IT-driven process improvements across departments. Required Qualifications and Skills 🔹 3+ years of experience in IT administration, technical support, or business systems management. 🔹 Strong expertise in Microsoft 365 (SharePoint, Teams, Outlook, OneDrive, Intune, Excel, etc.). 🔹 Understanding of IT security best practices, including access management, and compliance policies. 🔹 Experience with system administration, troubleshooting, and network configurations. 🔹 Ability to assist employees with IT needs, providing clear and effective technical guidance. 🔹 Strong problem-solving, communication, and organizational skills. Physical Demands and Work Environment This role is primarily sedentary with standard office conditions, requiring sitting for extended periods of time and occasionally lifting light objects (e.g., laptop, computer monitor).  Compensation and Benefits 🌟 Critical Role – Ensure our IT environment runs smoothly for all employees. 🌟 Professional Growth – Expand your skills in IT systems, security, and Microsoft administration. 🌟 Collaborative Environment – Work closely with leadership, employees, and business operations teams. 🌟 Comprehensive Benefits – Competitive salary, healthcare, PTO, and opportunities for continued learning. Location 📍 Location: BGC, Manila, Philippines (In-office) 🕒 Work Hours: CST (U.S. Time Zone) 📅 Employment Type: Full-time 💰 Compensation: Highly competitive salary + Benefits Disclaimers The job description above has been designed to indicate the general nature and essential duties and responsibilities of the position, which are not to be interpreted as being comprehensive or all-inclusive. Management reserves the right to add, modify, change, or rescind the duties and responsibilities of the position at any time and without notice.  Please note that you would be employed by an Employer-of-Record rather than CC3 itself.