Italian Speaking Customer Service - Work In Greece - Fully Paid Relocation Pack

Mercier Consultancy MD is thrilled to offer a unique opportunity for Italian Speaking Customer Service Representatives looking to work in Greece. This position comes with a fully paid relocation package, making it an exciting chance to immerse yourself in a new culture while providing exceptional customer service. As a representative, you will assist Italian-speaking customers, ensuring they receive top-notch support and service.Key ResponsibilitiesManage inquiries from Italian-speaking customers across various channels including phone, email, and chatProvide information about products and services while assisting customers with their queries and concernsResolve issues effectively and promptly, ensuring a satisfactory customer experienceDocument customer interactions accurately in the CRM system for future referenceWork collaboratively with other team members to enhance customer satisfaction and supportStay informed about company offerings and industry trends to provide accurate assistanceRequirementsFluency in Italian (both written and spoken) is essential; knowledge of English is a plusPrevious experience in customer service is preferredStrong communication skills with a focus on customer needs and satisfactionAbility to resolve problems efficiently and professionallyStrong organizational skills and the ability to multitask in a fast-paced environmentFamiliarity with CRM software and general computer proficiencyWillingness to relocate to Greece and work flexible hours, including evenings and weekends, if necessaryBenefitsCompetitive Monthly Salary2 Extra Salaries Per YearFully Paid Relocation PackageFully Paid TrainingHealth InsuranceAnd Much More..