Junior Assistant Front Office Manager

🌟 Join Our Global Family at RIU Hotels & Resorts!At RIU Hotels & Resorts, we’ve been shaping unforgettable experiences for over 70 years. With over 100 hotels in more than 20 countries, we are a global leader in hospitality, renowned for exceptional service, innovation, and warm hospitality. Join a company that invests in your growth, celebrates diversity, and offers limitless opportunities to thrive.Position: Junior Assistant Front Office ManagerDepartment: Front OfficeLocation: Maldives🔎 About the RoleThis is an exciting opportunity to join RIU Hotels & Resorts as a Junior Assistant Front Office Manager. In this role, you will assist in ensuring smooth daily front office operations and guest engagement across the resort. Working closely with the Assistant and Front Office Managers, you will help maintain seamless arrivals, departures, and guest services — including the coordination of buggy movements — while upholding RIU’s renowned service standards.Please note that this position does not involve direct handling of boats or airport teams; however, effective coordination with these departments remains essential.💼 What You’ll DoAssist in supervising and coordinating daily front office operations, including guest check-ins, check-outs, and guest relations.Support the management of buggy services to ensure efficient and timely guest transportation within the resort.Guide and motivate front office team members, promoting a positive and guest-focused work environment.Coordinate with other departments and external teams to ensure smooth guest arrivals and departures.Address guest inquiries and requests promptly, demonstrating professionalism and a problem-solving attitude.Assist in monitoring front office performance and guest feedback to identify opportunities for improvement.Support the preparation of operational reports and tracking of departmental KPIs.Ensure adherence to company standards, safety regulations, and service excellence guidelines.✔️ What We’re Looking ForPrevious experience in a front office team leader role, preferably in a resort or hotel environment.Excellent communication, interpersonal, and organizational skills.Strong teamwork and leadership potential with a proactive, hands-on attitude.Familiarity with front office systems and transportation coordination is an advantage.Ability to multitask and perform under pressure while maintaining service quality.Strong attention to detail, coordination, and problem-solving skills.Flexible, adaptable, and dedicated to guest satisfaction and team success.🌟 Why RIU Hotels & Resorts?Your Growth is Our Priority: At RIU Hotels & Resorts, we believe in nurturing talent from within. We are committed to developing our team members through training, mentorship, and career advancement opportunities—whether locally or internationally.A Culture of Belonging: Join a team where your ideas and contributions matter. We foster an inclusive, supportive environment where teamwork and shared success drive our daily operations.Rewarding Your Commitment: Enjoy competitive compensation, benefits, and recognition programs that reflect our appreciation for your dedication and excellence.🌍 Our CommitmentAt RIU Hotels & Resorts, we value diversity, equity, and inclusion as essential to our success. We welcome applications from all qualified candidates, regardless of gender, ethnicity, religion, disability, age, sexual orientation, or gender identity. A diverse team strengthens our culture and enhances the experiences we deliver to our guests.We are also deeply committed to sustainability and social responsibility through our Proudly Committed strategy—focusing on minimizing environmental impact, promoting responsible practices, and supporting the communities where we operate.By joining RIU, you become part of a company that not only strives for excellence in service but also makes a meaningful difference in the world.