Key Account Manager

Albéa Cosmetics & Fragrance is seeking a Sales Key Account Manager to drive our growth strategy for our French customers in the Prestige segment. This role is crucial to drive our sales strategy, build relationships and ensure customer satisfaction and growth.This position reports to Prestige & Skincare Sales DirectorMain activities:• Manage the needs of the customers to meet the objectives of the Company’s business plans and strategies.• Develops and /or maintain and improve business relations with customers in the region.• Build trusting relationships with the key customers and insure a high level of customer satisfaction.• Lead the RFQ/bid process with all the internal stakeholders (development teams, plant…), build business cases for complex projects when necessary• Ensure a strong follow-up on the product development phase and insure a smooth interface between the customer and internal team.• Report key information and data through Albea tools such as Winforce, ADS, Power BI, IBP, etc.• Analyze monthly results in ADS and monitor achievement of objectives accordingly.• Seek out and target new customers / new sales opportunities, initiate action plans to approach and secure new business• Provide an annual sales plan and quarterly updates, revisions and modifications to the plan.• Coordinate the specific objectives of the sales plan with all groups of the Company and, most specifically, with Supply Chain, Manufacturing (Industrial) and Finance, ensuring that communication and flow of information is consistent.Accountability and KPIS: • Guarantees to maintain and grow the business, reach sales performance target on both volume and profitability• Guarantee a good sales service, continuously improve customer satisfaction.• Guarantee that Albea key performance factors, such as profit, working capital, overdue, etc. are maintained and improved.• Closely follow-up project activities and pro-actively identify cost deviation.• Maintain a good customer relationship.• Flawless project execution to assure on time launches• Guarantees an appropriate communication and negotiation in case of crisis management• Pro-active and reactive communication / build trustExperience and education • Bachelor's Degree or above • Minimum 5 years’ experience in Sales• Packaging experience, or fast consumer goods experience is preferredKnowledge/Technical skills required • B to B sales experience requested• Proficient in Microsoft Excel, Word and PowerPoint, experience with MS Project is a plus. • Strong project management skills. • Fluent in both written and oral English • Excellent communication and client relationship management skills.• Ability to work independently and take initiative to achieve growth targets.Leadership skills • Win as One Team -Breaks silos. Actively supports and contributes to the success of other departments• Engage & Act - Manages priorities, Acts at the right time and decisively. Engage & Act - Empowers and motivates others to operate• Achieve Goals – Executes the strategy and operating agenda. Delivers excellent and sustainable results on time