Lead – Digital Portfolio - NEOBiz.RBG - Rolex Tower - BB.Retail Banking Group

Mashreq BankJOB DESCRIPTION – Lead, Digital Portfolio - NEOBiz – Business Banking1 Job TitleLead – Digital Portfolio - NEOBizDepartmentPlatform Business BankingDirect SupervisorSenior Manager, Digital Portfolio - NEOBizJob Number 2Job Purpose- Manage a set of existing NEOBiz relationships acquired digitally.- To achieve assigned financial and non-financial objectives by meeting all non-borrowing needs of customers with target segments (Viz. borrowers, transactors, depositors).- Actively manage all high value NEOBiz customers focusing on relationship Management & up-selling/ deep-selling/ cross selling other bank products. Seamlessly takeover new relationships acquired digitally where high balance / high revenue potential is identified & relationships upgraded by VRM team using defined customer on-boarding procedure.- Constantly identify opportunities by identifying customer's needs & profiling.- Responsible for quality & soundness of assigned NEOBiz High Value portfolio (KYC reviews, monitoring for due diligence, anti-money laundering procedures etc).3 DimensionsOperating BudgetAED 5M Liability Growth monthly & AED 1M FER revenue per monthNumber of Staff9 Capital Exp. Budget Other