Learning, Development & Quality Manager

Job ResponsibilitiesWe are seeking to recruit a Learning, Development & Quality Manager responsible for overseeing and managing the learning and development initiatives and quality assurance processes within the Maison. This role is essential to ensuring that employees have the necessary skills and knowledge to perform their jobs effectively, and that the Maison maintains high-quality standards across all operations. Also assists in implementation of systems and programs in employee relations and revenue generation, thereby assisting the Director of HR in accomplishing Maison and department goals and objectives.ProfileDegree in Learning & Development, Organisational Development, Education, or any other relevant field.Proven experience in a learning and development role, preferably with experience in quality assurance and management.Minimum 2 years in a similar position in a luxury property.Strong knowledge of adult learning principles, instructional design, and various training methods.Experience with Learning Management Systems (LMS) and eLearning platforms. Ability to work in a fast-paced environment and manage multiple projects simultaneously.Strong analytical and problem-solving skills.Proficient in Microsoft Office Suite and other relevant software applications.Experience in pre-opening of a hotel/resort.Attention to detail and an excellent ability to manage priorities independently.Excellent communication, presentation, and interpersonal skills.Excellent command of English, both written and spoken, are essential.Additional informationCheval Blanc was born from the desire to offer a singular, personalised and resolutely modern vision of the luxury hotel industry.Nurtured by the LVMH Moët-Hennessy Louis Vuitton Group, we share an entrepreneurial spirit, a keen eye for detail and a haute couture approach to the hotel business.At Cheval Blanc, guests discover a new Art of Emotion, reinterpreted by our Artisans, in line with our mission: to touch the heart of each guest to make them happier.Our first Maison, Cheval Blanc Courchevel opened in 2006 in the heart of the French Alps. Since then, we have expanded to the Maldives with Cheval Blanc Randheli, to the Caribbean with Cheval Blanc St-Barth, to the heart of the French Riviera with Cheval Blanc St-Tropez and to the heart of the City of Light with Cheval Blanc Paris.The group continues to expand internationally.Today, there are 1,500 Artisans (2,000 by 2025), who enhance our DNA at every moment through their quest for excellence, their bold creativity, their genuine kindness and their quest for meaning.We have at heart to reveal the human diamond and to touch the heart of each of our talents, in order to allow you to realise yourself professionally and personally.Additional Information For Internal CandidateTo all Cheval Blanc Ambassadeurs:In the case of an internal mobility application: Please contact your HR representative to apply.If an external candidate is proposed by an internal Ambassadeur: Please contact your HR representative to find out how the co-optation bonus is awarded.