Logistics & E-Commerce Associate

The Logistics & E-Commerce Associate supports daily warehouse operations, order processing, and online sales activities. This role ensures timely order fulfillment, accurate inventory management, and smooth coordination between the logistics team, customer service, and e-commerce platforms. The associate helps optimize operational efficiency while maintaining high standards of customer satisfaction.Support online marketing campaigns: Help plan and execute sales events, digital content postings, and promotional activities to boost platform growth.Manage product listings and inventory: Ensure product listings across all e-commerce platforms are accurate and up-to-date. This includes handling product descriptions, photos, and inventory levels.Provide customer service: Act as a point of contact for online customer inquiries and feedback, and help resolve any order or shipping issues.Analyze performance data: Gather and review data on web traffic, search engine rankings, and sales metrics to help optimize marketing and sales strategies.Assist with fulfillment: Process online orders by coordinating tasks like picking, packing, labeling, and dispatching. The associate also helps manage returns and exchanges.Conduct market research: Analyze market trends, competitor activity, and consumer behavior to provide insights for new strategies.Create and manage content: Assist in creating compelling content, including written copy and visual assets, for social media, email campaigns, and other digital channels.