Logistics Team Lead - Cross Border eCommerce

Job DescriptionVendor Management & ComplianceOversee warehouse, line haul, and CC vendors, ensuring SLA compliance and service qualityMonitor KPIs, contracts, and audit readiness, resolving escalations and safeguarding operational integrity.Conduct regular business reviews with vendors to align performance with Shopee standards. Cross-Border LogisticsManage end-to-end cross-border process from Korea and Japan to SEA and LATAM, from export CC to import CC.Identify bottlenecks and implement solutions to improve lead time, cost, and reliability. Operational Excellence & Cost ManagementDrive P&L improvement through vendor negotiations, process optimization, and performance tracking.Lead RFQs to secure competitive rates and reliable services.Standardize SLAs for 3PL contracts covering delivery, payment terms, claims, COD remittance, and reconciliation. Leadership & StrategyLead and mentor the team to achieve operational KPIs and business goals.Collaborate with regional SLS teams to align on best practices.Develop strategies to scale operations and support Shopee’s growth in Korea.RequirementsCandidates with 7-8 years of experienceExcellent in both written and verbal communicationStrong logical thinking and problem-solving skillsGood team player, positive attitude and eager to learnDriven and motivatedHas passion in the e-commerce industryExperience in B2C beauty export and SEA markets is a plus