Maintenance Coordinator

Maintenance CoordinatorJob Type: Part-Time (20 hours per week)Work Hours: Monday to Friday, 9:00 AM to 1:00 PM Pacific TimeSalary: $500 per monthJob Overview: We are seeking a proactive and detail-oriented Maintenance Coordinator to manage and coordinate maintenance requests for a residential property portfolio. This remote role involves reviewing and prioritizing work orders, communicating with tenants to schedule and provide updates on repairs, coordinating with approved vendors and technicians, tracking the progress of maintenance tasks, and maintaining accurate records in property management software. The ideal candidate is organized, responsive, and committed to ensuring timely maintenance resolutions while delivering a professional and positive tenant experience.Key Responsibilities:Deliver excellent tenant service by responding promptly and professionally to requests and following up to ensure resolution.Review and prioritize maintenance work orders submitted through AppFolio.Coordinate maintenance requests using Laurelwood’s approved vendor list and internal technicians.Communicate with tenants to schedule maintenance work and provide updates on service requests.Track work orders and ensure repairs are completed in a timely manner.Assist the property management team in sourcing estimates and coordinating repairs when necessary.Maintain accurate records and notes within AppFolio related to maintenance requests and tenant communications.Required Skills & Qualifications:Experience using property management software; AppFolio experience strongly preferred.Exceptional attention to detail and ability to organize time and resources efficiently.Effective problem-solving ability and sound judgement.Positive, composed, and self-motivated even in high-pressure situations.Strong written communication skills and ability to professionally manage tenant communications.Availability to assist with urgent maintenance coordination if needed.Note: An NBI or police clearance will be required upon acceptance of the job offer.