Management Couple Zambia

Job Title: Management Couple ZambiaLocation:Africa, specifically Southern Africa, ZambiaJob TypePermanent, Full-Time hoursPrimary IndustryTravel, Leisure, Tourism, and HospitalitySecondary IndustryTravel, Leisure, Tourism, and HospitalityJob DutiesManage and oversee daily operations of a hospitality establishment in ZambiaCoordinate with staff to ensure high-quality service deliveryHandle guest inquiries and complaints in a professional mannerMonitor and manage financial aspects of the businessImplement strategies to increase revenue and profitabilityMaintain a clean and safe environment for guests and staffWork closely with the team to create a positive working cultureRequired QualificationsProven experience in a management role within the hospitality industryStrong leadership and communication skillsAbility to work well under pressure and handle multiple tasksExcellent organisational and problem-solving abilitiesEducationRelevant qualification in Hospitality Management or related fieldExperienceMinimum of 5 years in a management position within the hospitality industryKnowledge And SkillsProficient in budgeting and financial managementGood understanding of hospitality operationsKnowledge of industry trends and best practisesExcellent customer service skillsPreferred QualificationsAdditional certifications in hospitality managementExperience working in an international settingWorking ConditionsThis role may require long hours, weekends, and public holidays. The position may also involve living on-site within the hospitality establishment.