Manager, Hubspot & Sales Operations

Pirros is reshaping how architecture and engineering firms manage design details. Our platform empowers AECO professionals (Architects, Engineers, Contractors, and Owners) to streamline detail management, reduce errors, and deliver projects faster. We’re building the software stack of the future for a $12T+ industry underserved by technology.About usBacked by top-tier investors (YC, Funders Club, PlanGrid, Elephant)Series A raised (~$17M just closed)Profitable: $4M+ ARR, growing >10% MoM250+ firms using us today with 120% NRRTangible Impact! We’re solving real problems for the people who design the world around usCompetitive package: salary, stock options, unlimited PTO, health benefitsFounders come from structural engineering, building tools they wish they hadWhy Join?We’re solving real, tangible problems for the people who design the world around us. You’ll join a high-trust, high-autonomy culture with experienced builders and operators—while making a big impact.About the Role:Pirros is building the foundational infrastructure for design intelligence. As we scale our product and go-to-market motion, we’re looking for a strategic, data-driven, and hands-on Manager of Revenue Operations to architect and optimize the systems, processes, and insights that drive growth across the full customer lifecycle. You’ll serve as the connective tissue across Marketing, Sales and Customer Success, mapping and operationalizing the customer journey, implementing scalable infrastructure (with deep Hubspot expertise), and ensuring every stage of the GTM funnel is aligned, automated, and measurable. This is a rare opportunity to build a RevOps function with a clean slate, integrating next-generation GTM tools and practices that support a modern, tech-forward, product-forward growth motion.What You'll Own:Customer Journey & Lifecycle Mapping: Own and continuously refine the end-to-end customer journey—from lead acquisition through onboarding, expansion, and renewal. Identify friction points and implement lifecycle stage strategies that improve speed to value and conversion rates. Create automation and workflows that enhance team velocity and deliver personalized customer experiences.Systems, Tooling & Infrastructure: Own and administer the Hubspot CRM ecosystem, building and maintaining lifecycle workflows, lead scoring, routing, and reporting. Evaluate, implement and optimize next-gen GTM tools (e.g., enrichment, AI-powered enablement, attribution, signal-based intent capture, RevOps orchestration platforms). Ensure clean, integrated data across marketing, sales, CS, and product tools—building a scalable and unified GTM stack. Lead GTM systems architecture—you love connecting tools, building integrations, and improving workflows.Performance, Reporting & Insights: Design and deliver real-time dashboards and insights across GTM teams, from top-of-funnel through NRR. Partner with GTM and executive teams to define KPIs and use data to drive strategic decision-making and campaign optimization. Build and maintain full-funnel pipeline visibility, conversion analysis, and opportunity health monitoring—ensuring proactive problem-solving.Cross-Functional Strategy & Enablement: Partner closely with Marketing, Sales, and CS to align around common KPIs and shared GTM priorities. Collaborate with Product and Engineering to integrate product data into GTM systems and insights. Promote continuous process improvement and scalable enablement across teamsWho You Are:5+ years in Revenue Operations, GTM Strategy, or related functions at high-growth B2B SaaS companiesMust have deep, hands-on Hubspot expertise (CRM architecture, automation, integrations, reporting)Proven success building scalable processes, systems, and analytics for GTM orgsBackground scaling a RevOps function from early-stage to $20M+ ARRPast success driving operational transformation or tooling modernizationExperience selecting and implementing next-generation GTM toolsStrong understanding of the full customer journey, including demand gen, sales motions, onboarding, retention, and expansionStrong understanding of a sales-led growth motion and how to optimize itAnalytical, detail-oriented, and highly autonomous; you enjoy working both in spreadsheets and in strategy decksExcellent communication and collaboration skills—you build trust across departments and levelsAt Pirros, we believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy, genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.Pirros is committed to fair and equitable compensation for all our employees. We thoughtfully consider a wide range of factors when determining individual compensation and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes equity and benefits.