Manager of Student Information Functional Operations, Information Technology [R0149429]

The University Of Nevada, Las Vegas (UNLV) Appreciates Your Interest In Employment. We Ask That You Keep In Mind The Following When Completing Your Application:Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process. Required attachments are listed below on the posting. Your application will not be considered without the required attachments. Please note that applications must be submitted prior to the close of the recruitment.Once a recruitment has closed, applications will no longer be accepted. If you need assistance or have questions regarding the application process, please contact Human Resources at (702) 895-3504 or unlvjobs@unlv.edu.Job DescriptionThe University of Nevada, Las Vegas invites applications for Manager of Student Information Functional Operations, Information Technology [R0149429].ROLE of the POSITIONThe Manager of Student Information Functional Operations plays a key role in the leadership of UNLV's student information systems (branded as MyUNLV, powered by Oracle PeopleSoft Campus Solutions), with responsibility for managing the functional operations and ensuring MyUNLV effectively supports university administrative and academic objectives. This position provides leadership, oversight, and subject matter expertise for the functional configuration and business process alignment all Campus Solutions modules—Admissions, Recruitment, Registration, Financial Aid, Academic Advising, Student Financials, and Campus Community.The Manager reports to the Senior Director of Student Information and Systems Design and leads the functional lead/business analyst team. This position does not have supervisory responsibility over technical developers, the integration team or reporting specialists but works closely with those teams to coordinate efforts and align technical activities with functional needs. The Manager serves as a key liaison between campus business units and the functional support team, gathering requirements, managing functional enhancement requests, ensuring that delivered solutions requirements, overseeing system testing, and promoting best practices in the use and configuration of Campus Solutions.This position is integral to supporting the university’s enrollment goals, regulatory compliance, and student success initiatives through thoughtful stewardship of functional SIS operations. The Manager ensures functional configurations and processes within MyUNLV align with institutional policies, data security standards, and system best practices. They supervise a team of functional and business analysts, providing direction, support, and professional development to foster a collaborative, service-oriented environment. The Manager works closely with stakeholders to communicate functional system updates, coordinate testing and training, and incorporate feedback into system improvements, helping ensure that changes are well understood and effectively implemented across campus.Customer Service Expectations: This position is responsible for maintaining a customer-focused approach in all duties, ensuring professional, timely, and effective interactions with internal and external stakeholders. To provide excellent service the employee will: listen to customers and understand their needs; help customers solve problems; demonstrate an eagerness to help; exhibit a professional disposition; be approachable, respectful, and team-oriented; take ownership of inquiries and assignments; provide updates for customers; and be familiar with the basic operations of the university in order to understand customer needs better.PROFILE of the OFFICE OF INFORMATION TECHNOLOGYWith a focus on excellent customer service, UNLV Information Technology (UNLV IT) provides a full range of IT services, from leadership and enterprise solutions to training and support, for our students, faculty, and staff.As a partner in teaching, learning, research, and administration at a Top-Tier university, we are seeking team members who value innovation, collaboration, and excellence. We believe that every person brings unique experiences and perspectives that strengthen our team and help us serve UNLV’s broad community with empathy, which is a key to our success.Applicants seeking a values-driven environment that celebrates individuality and that are committed to service are highly encouraged to apply.MINIMUM QUALIFICATIONSThis position requires an earned Bachelor’s degree from an accredited college or university as recognized by the United States Department of Education and/or the Council on Higher Education Accreditation (CHEA) in Computer Science, Information Systems, Business Administration, Higher Education Administration, or a related field and a minimum of 5 years of experience in managing or supporting enterprise information systems, with at least 3 years specifically in a student information system environment (Oracle PeopleSoft Campus Solutions preferred). This experience should include demonstrated success in leading or participating on projects or teams for system implementation, upgrade, modifications, or enhancements. Candidates should also have substantial exposure to the functional operations of key student services (e.g., admissions, registration, financial aid) and familiarity with the technical underpinnings of an ERP system like Campus Solutions.Credentials must be obtained prior to the start of employment.Experience (Preferred):Over 7 years of experience in higher education information technology, including functional experience with Oracle PeopleSoft Campus Solutions.Experience at an institution similar in size and complexity to UNLV (R1 research university with a diverse student population).Direct experience with Oracle PeopleSoft Campus Solutions 9.2 (student administration modules) and Student Financial Planning or other cloud-based ERP student information system solutions.Leadership or active participation in a major upgrade or module implementation in PeopleSoft Campus Solutions or Oracle Student Financial Planning.Experience with ancillary systems (e.g., CRM systems such as Salesforce, learning management systems, degree audit tools, data warehouses) and their integration with a SIS.Education (Preferred):A Master’s degree in a relevant field (e.g., MBA, M.Sc. in Computer Science, M.Sc. in Information Systems, or M.S./M.Ed./Ph.D. in Higher Education) is highly desirable, as it demonstrates advanced expertise in organizational leadership and technology management.ACCEPTED EQUIVALENCIES FOR DEGREE REQUIREMENT UNLV may consider additional relevant experience in place of formal education requirements: In lieu of a bachelor’s degree, applicants may qualify with four additional years of relevant experience, or with an associate's degree plus two additional years of relevant experience.KNOWLEDGE, SKILLS, & ABILITIESThe incumbent must have specific knowledge, skills, and abilities in the following areas:KNOWLEDGERequiredComprehensive knowledge of student administration functions in higher education, including admissions, enrollment, registration, financial aid, and advising.In-depth understanding of PeopleSoft Campus Solutions functionality in modules such as Campus Community, Student Records, Academic Advising, Financial Aid, and Admissions.Awareness of compliance and regulatory requirements affecting student systems (e.g., FERPA, Title IV, IPEDS).Familiarity with business process documentation and user support best practices.PreferredUnderstanding of how student systems interact with ancillary systems (CRM, learning management systems, degree audit tools, Workday, etc).Awareness of PeopleSoft Fluid UI and other evolving Oracle capabilities and cloud solutions.SKILLSRequiredDemonstrated ability to manage system configuration, test scenarios, quality assurance, monitoring, and user support.Strong written and verbal communication skills.Skill in leading a team, conducting performance reviews, and building team capability.Excellent organizational skills, with the ability to balance multiple priorities.Strong analytical and problem-solving skills, with the ability to assess functional issues and collaborate across teams to implement effective, student-centered solutions.PreferredExperience using PeopleSoft tools and functionality such as PS Query, Oracle SQL, Oracle Notification Framework, Integration Broker, etc.Familiarity and experience with project management methodologies and tools.ABILITIESRequiredAbility to lead and collaborate across cross-functional teams and campus departments.Ability to interpret complex business needs and translate them into system configurations.Ability to analyze, troubleshoot, and resolve functional system issues.Ability to lead initiatives for continuous process and system improvement.PreferredAbility to advocate for students and other users while balancing system constraints and compliance needs.Ability to work in a fast-paced, deadline-driven environment with resilience and adaptability.COMMITMENT to CAMPUS VALUESA successful candidate will contribute to a respectful, positive work environment. They will use our Campus Values to guide their decisions and actions and demonstrate our Rebel spirit.SALARY Salary is competitive with those at similarly situated institutions.Benefits Of Working At UnlvCompetitive total rewards package including:Paid time off, sick leave, and holidaysExcellent health insurance including medical, dental and visionComprehensive retirement plans and voluntary benefits programsNo state income taxTuition discounts at Nevada System of Higher Education (NSHE) schoolsTuition discounts for spouses, domestic partners, and dependentsPERKS & PROGRAMSEmployee recognition and appreciation programsUNLV athletics ticket discountsStatewide employee purchase program discountsRebelCard discounts on and off campusWellness programming for all UNLV faculty and staff at no costOpportunity for career advancements to leadership rolesConnect with colleagues with shared interestsPersonal and professional development opportunitiesA comprehensive onboarding program, Rebels: OnboardSupport and resources available for veteran applicants — contact  vetjobseekers@unlv.edu or visit our UNLV Veterans Webpage.How To ApplySubmit a letter of interest, a detailed resume listing qualifications and experience, and the names, addresses, and telephone numbers of at least three professional references who may be contacted. References will not be contacted until the search chair notifies you in advance.Applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based.Although this position will remain open until filled, review of candidates’ materials will begin on November 17, 2025. Applications must be submitted electronically through Workday. Please note that emailed materials will not be accepted.UNLV values the skills of those who have served. If you are a veteran or eligible family member, we encourage you to apply. Learn more about resources and support for veterans at the UNLV Veterans Webpage or contact vetjobseekers@unlv.edu for support.For assistance with the application process, please review the instructions on How to Apply. For further assistance, contact UNLV IT Human Resources at (702) 895-1806 or oithumanresources@unlv.edu.SPECIAL INSTRUCTIONS FOR INTERNAL NSHE CANDIDATESUNLV employees or employees within the Nevada System of Higher Education (NSHE) MUST use the “Find Jobs” process within Workday to find and apply for jobs at UNLV and other NSHE Institutions. Once you log into Workday, type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the job requisition number, “R0149429” in the search box.If you complete an application outside of the internal application process, your application will be returned and you will have to reapply as an internal applicant which may delay your application.PROFILE of the UNIVERSITYFounded in 1957, UNLV is a doctoral-degree-granting institution comprised of approximately 30,000 students and more than 3,600 faculty and staff. To date, UNLV has conferred more than 152,000 degrees, producing more than 130,000 alumni around the world. UNLV is classified by the Carnegie Foundation for the Advancement of Teaching as an R1 research university with very high research activity, and is a recipient of the Carnegie Classification for Community Engagement. The university is committed to recruiting and retaining top students and faculty, educating the region's diversifying population and workforce, driving economic activity through increased research and community partnerships, and creating an academic health center for Southern Nevada that includes the launch of a new UNLV School of Medicine. UNLV is located on a 332-acre main campus and two satellite campuses in Southern Nevada.Here at UNLV, we have come together and created one of the most affirmative and dynamic academic environments in the country. UNLV sits in the top spot in U.S. News & World Report's annual listing of the nation's most diverse universities for undergraduates. The university has ranked in the top ten since the rankings debuted more than a decade ago. We continue to show our commitment to serving our wonderfully diverse population and building the future for Las Vegas and Nevada.For more information, visit us online at: http://www.unlv.eduEEO/AA STATEMENTThe University of Nevada - Las Vegas (UNLV) is committed to providing a place of work and learning free of discrimination on the basis of a person’s age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes). Discrimination on the basis of a protected class, including unlawful harassment, which is a form of discrimination, is illegal under federal and state law. Where unlawful discrimination is found to have occurred, UNLV will act to stop the unlawful discrimination, to prevent its recurrence, to remedy its effects, and to discipline those responsible. Women, minorities, and veterans are encouraged to apply.TITLE IX STATEMENTThe University of Nevada, Las Vegas, does not discriminate on the basis of sex in any education program or activity that it operates. Non-discrimination on the basis of sex is mandated by Title IX of the Education Amendments of 1972 (20 U.S.C.1681 et seq.) and the corresponding implementation regulations (34 C.F.R. Part 106). The University’s commitment to nondiscrimination in its education programs and activities extends to applicants for admission and employment. Inquiries concerning the application of these provisions may be referred to: Michelle Sposito, J.D., Title IX Coordinator, University of Nevada, Las Vegas, 4505 S. Maryland Parkway, Mail Stop 1062, Las Vegas, NV 89154-1062, Campus Services Building (CSB) Room 246, Telephone: (702) 895-4055; Email: titleixcoordinator@unlv.edu, or to The Assistant Secretary of the United States Department of Education, U.S. Department of Education, Office for Civil Rights, 400 Maryland Avenue, SW, Washington, D.C. 20202-1100; Telephone: 1-800-421-3481 FAX: 202-453-6012; TDD: 1-800-877-8339; Email: OCR@ed.gov; or to both.Information pertaining to the University’s grievance procedures and grievance process, including how to report or file a complaint of sex discrimination, how to report or file a formal complaint of sexual harassment, and how the University will respond can be found online at the Office of Equal Employment & Title IX webpage.SAFETY AND SECURITY STATEMENTUNLV is committed to assisting all members of the UNLV community in providing for their own safety and security. The Annual Security Report and Annual Fire Safety Report compliance document is available online.JOB CATEGORYAdministrative FacultyExemptYesFull-Time Equivalent100.0%Required Attachment(s)The following attachments are required for consideration:A letter of interestA detailed resume listing qualifications and experienceThe names, addresses, and telephone numbers of at least three (3) professional references who may be contacted. References will not be contacted until the search chair notifies you in advance.Note, applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based.Posting Close DateNote to ApplicantThis position may require that a criminal background check be conducted on the candidate(s) selected for hire.HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verified, HR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty member’s first day of employment.References will be contacted at the appropriate phase of the recruitment process.As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.For positions that require driving, evidence of a valid driver's license will be required at the time of employment and as a condition of continued employment.All document(s) must be received on or before the closing date of the job announcements (if a closing date is provided).Recruitments that provide a work schedule are subject to change based on organizational needs.