Manager, Project Management

The Manager, Project Management reporting to the Director, Project Management is responsible for leading a group of Project Management professionals and ensuring consistent, high-quality delivery across client engagements. This role combines people leadership with hands-on project delivery support. You will standardize delivery playbooks, drive consistent cadence across programs, monitor portfolio health, and step into critical engagements to stabilize execution when needed.As a people leader, you will mentor project managers, set clear expectations, review deliverables, and ensure that teams deliver against scope, schedule, budget, and quality standards. As a delivery leader, you will uphold best practices, manage escalations, and partner closely with cross-functional teams to ensure reliable execution and client satisfaction.RequirementsYour Key ResponsibilitiesTeam Oversight & Leadership: Lead, mentor, and develop Project Management individual contributors. This includes setting goals, providing ongoing coaching, conducting performance reviews, and reviewing project artifacts and deliverables for quality and consistency. Foster an inclusive, accountable, and high-performing team culturePortfolio Delivery & Governance: Oversee a portfolio of moderate complexity, ensuring reliable delivery and predictable outcomes. Guarantee that project plans, RAID logs, dependencies, financial data, and capacity plans are accurate and updated. Track portfolio-level performance, risks, and health metrics, and drive corrective actionsHands-On Project Support: Step into critical or at-risk projects to unblock issues, stabilize cadence, and reinforce delivery discipline. Provide guidance on resolving escalations and managing tradeoffs. Serve as a trusted escalation point for project teams, stakeholders, and sponsorsResource Coordination: Partner with Resource Management to assign project managers, resolve allocation conflicts, and forecast resource needs. Support workforce planning to ensure balanced capacity and coverage across engagementsProcess Discipline & Standards: Enforce delivery playbooks, PM methodologies, and governance standards across all projects. Ensure consistent application of reporting standards, change control procedures, and dependency tracking. Contribute to the evolution of PMO processes, tools, and frameworksStakeholder Management: Maintain strong communication with clients and cross-functional partners. Manage expectations through transparent updates on delivery status, risks, and financial health. Drive alignment across client strategy, engineering, operations, and finance teamsMetrics & Reporting: Track team/project-level KPIs, project performance metrics, and portfolio outcomes. Publish insights, trends, and recommendations for continuous improvement. Ensure proactive identification and communication of risks, blockers, and capacity constraintsYour Experience5-8 years of total experience in Project or Program Management within a consulting, digital, technology, or services environmentAt least 2+ years of experience leading or managing others, either formally or through matrix leadershipStrong grounding in delivery methodologies (agile, hybrid, waterfall), PM tools, portfolio/resource planning tools, KPI design, and financial trackingDemonstrated ability to manage multiple projects or portfolios and maintain consistent delivery standardsExperience coaching project managers and enabling scalable delivery processesStrong stakeholder management skills with the ability to manage escalations and facilitate alignment with sponsors and cross-functional teamsExcellent organizational, planning, problem-solving, and decision-making skillsProven ability to work collaboratively across product, engineering, operations, and finance teamsAbility to balance people leadership and hands-on project involvementBachelor's degree in business, project management, or a related field preferred; PMP, CSM, or equivalent certifications are a plusBenefitsExtended Healthcare Plan (Medical, Disability, Dental & Vision)RPP - Group RRSPGroup Life - AD&D - Critical Illness InsurancePaid Time Off BenefitsWork From Home - Flexible hoursTraining & DevelopmentEmployee Discounts