Manager, Quality Assurance

Who We AreQGenda is redefining healthcare workforce management everywhere care is delivered. We're on a mission to empower the healthcare industry to better onboarding, deploy, and manage their workforce. Over 4,500 healthcare organizations have trusted us to help them make strategic workforce decisions through our unified software platform. With more than 700 employees across the US, we are united in our vision and culture to make a difference for our customers, while enjoying the day-to-day.At QGenda, we value our employees and their contributions toward the success of the business. We strive to create a dynamic work environment that fosters growth, innovation, and collaboration, where employees can be proud of the work they do and the impact it has on the healthcare industry.QGenda is headquartered in Atlanta.To learn more about QGenda, visit us at qgenda.com or follow us on Instagram or LinkedIn.About Your RoleAs a QA Manager, you will manage a team of talented Quality Assurance Engineers eager to deliver high quality features to our customers, and grow their skills along the way. You will play an integral role in the technical and professional growth of your team members by coordinating learning opportunities and mentoring.In your day-to-day, you will work alongside Development, QA and Product leaders to refine established processes, plan capacity, coordinate resources, and address impediments in order to achieve the scrum team’s sprint commitments. You will oversee the construction and execution of test plans focused on ensuring quality, security, and performance of our features across our web and mobile applications.Our teams solve challenging problems ranging from automating complex schedules to developing optimized user interfaces for visualizing schedules. If you’re looking to make an impact in healthcare and enjoy tackling these kinds of challenges, we’d love to talk to you!How You’ll Make An ImpactManage a Team of QA EngineersReview test plans to ensure completeness and mentor team members on best practicesCoordinate testing efforts and capacity ensuring scrum teams meet sprint commitmentsCoach and develop QA Engineers by setting SMART goals geared towards professional developmentConduct bi-annual performance evaluations and monthly 1-on-1’s for your direct reportsParticipate in interviews, hiring, and onboarding efforts to fulfill the growth goals of the companyMaintain High QualityOversee the test planning and execution strategy for new and existing features on our web and mobile applicationsAssist team with developing written test cases and test plans when necessaryTrack critical issues and coordinate testing efforts while working closely with Development and Product leaders on a resolutionConduct thorough root cause analyses on critical issues and propose quality improvementsExplore ways to further improve quality by evaluating and proposing new testing techniques, tools, and processesDrive Strong ProcessesWork closely with other QA leaders to drive improvements to our testing processes and toolsOversee team member participation in stand-up, planning, and retrospective meetings with the scrum teamsEnsure security and compliance policies are met by the teamOversee and maintain documentation related to testing methodologies and toolsWho You AreStrong critical thinking and problem solving skillsExcellent communication skills and upbeat personalityStrong technical writing skillsPrior experience with healthcare-related products is a plusExperience You Bring4+ years experience as a QA Engineer within an agile development team2+ years managing a QA teamExperience testing a SaaS web applicationExperience testing iOS and Android mobile applicationsExperience with agile software management tools (JIRA, VersionOne, etc.)Knowledge of best practices and standards for web and mobile applicationsBachelor degree from an accredited college or university or equivalent industry experienceApplicants for this position must be authorized to work for any employer in the United States(U.S.), including being located in the US. We are unable to sponsor, take over sponsorship of, or hire candidates with an employment visa at this time. What’s In It For YouWe offer a comprehensive total rewards package to support our full-time employees and their family’s day-to-day needs, well-being and major life events, which includes:Fully company-paid options for medical (both in-person and virtual), dental and vision insuranceGenerous paid time off (PTO) policy to enjoy periods of uninterrupted rest and relaxation for a healthy work/life balancePaid parental leave for birth, adoption or permanent placement 401(k) with company match Options to work in a hybrid-working model or remotely from home, depending on the positionAnnual Costco membership, cell phone stipend, commuter benefits, in-office perks and more QGenda delivers technology solutions to improve how healthcare is delivered and increase access - for everyone. We can only succeed by bringing together diverse minds, thoughts, ideas and team members to create better solutions for our customers and make us a better company as a whole. We are committed to creating a culture of embracing diversity, inclusion and equity for all.QGenda is an Equal Employment Opportunity employer and makes all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, natural origin, ancestry, age, marital status, disability or genetic information, military status, status as a disabled or protected veteran or any other protected status under applicable law.If you require accommodations or assistance to complete the online application process, please contact recruiting@qgenda.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. We will respond to your email promptly.