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SF Express Indonesia

Mandarin Speaker-Customer Service

SF Express Indonesia • Jakarta • onsite
Posted: 11 hours ago
Sales and Marketing mid

Job Description

Responsibilities:Key Account Operations: Responsible for following up on customer shipping orders and handling exceptions to ensure timely and accurate delivery.Monitor customer feedback: Collect and analyze customer feedback.Based on key issues and trends identified in customer feedback, propose corresponding improvement suggestions.Job Requirements:Majors in Supply Chain Management, Logistics Management, or Marketing are preferred.Fluent in Mandarin professional level.Experience at least 2 years in customer service on logistic industry

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