Manual Billing Administrator

Rentokil Initial Billing AdministratorJoin Our Team and Make a Difference!We are currently seeking a Billing Administrator to join our dedicated team at the Dudley office. If you have experience working in a finance environment and enjoy providing excellent customer service, this could be the perfect opportunity for you!Why Join Rentokil Initial? Competitive Salary Package: Start with a basic salary of £23,992 per annum Benefits: Discount scheme, bonus and career opportunities Relocation Package: Moving from more than 2 hours away? We may offer up to £5,000 to help you settle in Work-Life Balance: Full-time, permanent role, Monday to Friday (37.5 hours a week, 1 hour lunch) Hybrid with 2 days per week in the local office Industry-Leading Training: Receive top-notch training to support our customers' needsThe RoleAs an Administrator, you will be responsible for ensuring that customer bills are created accurately to agreed customer requirements and timetable.Key Responsibilities:Collation of service information required to produce customer invoicesReconciliation of billed items to manual bills created in finance and billing systemsCreation of manual consolidated customer invoicingUploading invoices to customer portalsDocumenting billing processes per customer and maintenance of a billing information libraryDealing with customer and business queries relating to invoices producedPosting invoices and credits to finance systemsMaintenance of detailed billing schedulesLiaison with service technicians to collate billing informationHighlight and escalate process gaps and suggests solutionsManage daily workloads in relation to the SLA's in placeMaintain a high level of accuracy whilst meeting strict deadlinesDevelop good relationships with all business and external stakeholdersWorks with the business front line to improve the quality of informationIs supportive and/or positive of colleagues accountable for delivering against own role description and team deliverablesParticipates in daily meetings and shares ideas and issuesUses experience to solve current problemsRequirementsRequirements:Previous experience working in a billing environmentExperience of using Microsoft excel formulasGood interpersonal and teamwork skillsKnowledge of billing governanceBe able to motivate selfBe professional and positiveFinancial accounting knowledgeBenefitsBenefits:Additional opportunities to earn more with regular bonusSalary grading system - linked to performance for those keen to develop their career within our businessOpportunity to contribute to a Private Healthcare schemeEnrolment in our company pension schemeExciting discounts and cashback offers from over 3,000 retailers with RI RewardsLeads Commission scheme available - although this isn't a sales job, we appreciate and reward you for passing on sales leadsEmployee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friendsLong service recognition - includes an extra five days of annual leave entitlement after five years of serviceRefer a Friend - earn up to £1,000 for referring someone to work for Rentokil InitialA Company Putting "People First"Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world's leading commercial pest control services provider, Initial is the world's leading commercial hygiene services provider, and Ambius is the world's leading provider of plants and scenting.As a business, we focus on the Right People, doing the Right Things, and in the Right Way. We invest a lot of time and money in training and developing all our colleagues to be the best they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family.Our Social LinksWebsite: https://www.initial.co.uk/LinkedIn: https://uk.linkedin.com/company/rentokil-initial-ukFacebook: https://www.facebook.com/RentokilInitialCareersUKIEInstagram: https://www.instagram.com/rentokil_initial_uk/Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here