Medical Approval

✒️Job Summary:The customer success officer is the consultant for the end users to guide them in each step of their insurance journey and assure that they receive a unique service from one stop shop.✒️Job Description:*Own and manage customer relationships and ensure delivery of great service to clients.*Promote the retention and loyalty of end users.*Explain the contract benefits to the customers.*Respond promptly to the customer inquiries.*Assure that every customer is satisfied and handle all the complaints and inquiries.*Manage the process between the customers and insurance companies.*Review the medical claims and approvals.*Debating in the rejected cases either from the medical aspect or insurance aspect.✒️Job Requirements:*Bachelor’s degree preferred Medical Background (pharmacist is a must).*fresh grade.*Flexible in working hours.🌍Location: Office-based in Maadi - Egypt📌Job Type: Full-time