Medical Office Administrator (Part-time)

EPICare Medical is a modern, fast-paced family practice and walk-in clinic serving the growing community of Waterdown. We are currently looking to hire a part-time Medical Office Administrator (MOA) to join our collaborative and patient-focused team.The ideal candidate brings experience from a busy clinical environment, demonstrates strong administrative skills, and thrives in a team setting. Ready to be part of something EPIC? Join a team where compassion meets innovation, and every role makes a difference.What You’ll DoCreate a welcoming, professional environment for all patientsCheck in/out patients, manage bookings, and answer inquiries by phone/emailSupport physicians, physician assistants, and other providers with day-to-day clinical flowManage incoming/outgoing referrals and follow up with patients on specialist appointmentsVerify OHIP/insurance details and coordinate with third-party payers as neededAssist in ordering supplies, managing inventory, and maintaining clinic cleanlinessDocument visits and communications accurately within our Avaros EMRSupport clinic operations, including vaccine coordination (if certified)What We’re Looking ForMinimum 3 years’ experience in a medical clinic, hospital, or healthcare settingExperience with EMRs (Avaros/Oscar EMRs preferred), scheduling, and multi-line phonesOutstanding communication and conflict resolution skillsStrong organizational and time-management abilitiesUnderstanding of basic medical terminology and clinic workflowsComfortable working independently while contributing to a teamCertification to administer vaccines is a strong assetWhy Join EPICare?Supportive, forward-thinking clinical teamCompetitive hourly compensationOpportunity to grow with a clinic committed to patient care and operational excellencePotential to join our group benefits program (medical/dental coverage)A chance to be part of a team that’s redefining what it means to deliver EPIC careHow to Apply:If you are interested in joining our team as a part-time Medical Office Administrator,, please send your resume and a brief cover letter to careers@epicaremedical.ca. We look forward to hearing from you!Inclusivity Statement:EPICare Medical is committed to creating a diverse and inclusive work environment. We welcome and encourage applicants from all backgrounds, including but not limited to individuals of all races, genders, abilities, sexual orientations, and religious affiliations. Accommodation is available upon request for candidates with disabilities throughout the recruitment process.