Medical Receptionist

Patient Care Coordinator / Practice Manager (Full-Time)Location: Burwood East, VIC 3151Clinic: MyoActive Sports Medicine & PerformanceAre you an organised, people-loving, and proactive individual who thrives in a fast-paced, health-focused environment?MyoActive Sports Medicine is growing and we’re on the hunt for a full-time Patient Care Coordinator to join our multidisciplinary allied health and gym facility.You’ll be the first friendly face our patients see and the key connection between our practitioners and clients. If you have a background in admin, customer service, or medical reception and you love creating exceptional client experiences, we’d love to hear from you.About UsMyoActive Sports Medicine is a leading allied health and performance centre offering physiotherapy, myotherapy, osteopathy, and personal training, all under one roof.Our clinic and gym facility are designed to help our patients move better, recover faster, and perform at their best. We take pride in providing personalised, hands-on care and a welcoming environment that feels more like a community than a clinic.About the RoleWe’re looking for someone who enjoys life, loves people, and thrives on staying organised. As our Patient Care Coordinator, you’ll be responsible for:Welcoming patients with warmth and professionalismManaging appointments, phone calls, and paymentsCommunicating the value of our services clearly and confidentlyHandling enquiries and conversations about treatment costs and health fund paymentsSupporting our clinical team with day-to-day operationsMaintaining an efficient, calm and positive environment at the front deskAssisting with admin tasks, scheduling, invoicing, and patient follow-upsYou’ll play a vital role in helping our team deliver world-class care and ensure every patient leaves feeling valued and supported.You’ll Be Perfect For This Role If You:✅ Have at least 2 years of experience in administration, customer service, or reception (healthcare experience preferred).✅ Love connecting with people and making them feel at ease✅ Are confident speaking on the phone✅ Have excellent attention to detail and time management✅ Thrive in a busy, team-based environment✅ Are reliable, adaptable and eager to learn✅ Can multitask effectively and take initiative without constant supervisionWhy You’ll Love Working With UsPositive, supportive team – join a fun, down-to-earth group of clinicians and staffModern clinic & gym space – dynamic work environment in our state-of-the-art facilityGrowth & learning – we provide ongoing training and professional developmentAutonomy & ownership – take charge of your role and help shape the patient experienceAttractive pay – above-award salary + super, with opportunities for growth as the clinic expandsHours & RemunerationFull-time position (Monday to Friday slight flexibility in starting/finishing time)Attractive above-award pay + superCareer progression opportunities into clinic managementHow to ApplyIf you’re ready to be part of a high-performing allied health team that genuinely cares about its people and patients, we’d love to meet you.Apply now with your resume and a short cover letter telling us why you’d be a great fit for MyoActive Sports Medicine.admin@myoactive.com.auJoin us in helping our patients move, feel, and live better every single day.MyoActive Sports Medicine – Where movement meets performance.Job Type: Full-timeBenefits:Employee discountEmployee mentoring programGym membership