Medical Virtual Assistant

Position Code: [F-SNAL4]Job Title: Medical Virtual AssistantPosition Type: Full-TimeWork Hours: 9:00 AM - 5:00 PM CSTWork Days: Monday - FridaySalary: $5 - $7 per hour (depending on experience)🏥 About the CompanyWe are a dedicated Nephrology practice committed to delivering exceptional kidney care with a patient-centered approach. Our team provides comprehensive support to ensure the best outcomes for each individual we serve.💼 Job OverviewWe are hiring a full-time virtual assistant to serve as a remote receptionist.This role supports day-to-day administrative operations, patient communication, scheduling, and virtual care coordination. The ideal candidate has a background in healthcare, and can efficiently handle multiple responsibilities in a remote setting.📌 Key responsibilities include:Manage inbound/outbound calls, texts, and emailsScheduling appointments, confirmations, and remindersResponding to patient inquiries, follow ups and correspondenceCoordinating prescription refillsCoordinate telehealth visits and manage related platformsMaintain and update patient recordsAssist with remote patient monitoring tasksUnderstanding basic medical terminology🎯 QualificationsBackground in healthcare and relevant experienceExperience in chronic care management (Preferred)Preferably a nurse or licensed professionalUnderstanding of medical terminologyStrong communication skills and the ability to manage multiple tasks efficientlyProficiency in Microsoft Excel, Google Sheets, Google Drive, and CRM systemsProficiency in EHRYourWay(preferred)✅ Basic requirementsMust be proficient in speaking and writing English very clearlyMust have relevant work experienceBe able to submit an NBI clearance or Local Police Clearance background check if requestedMust be available for video meetings with your camera onMust have no other clients during required work hours💻 Technical requirementsDevice: Reliable laptop or desktop computer.Internet: High-speed connection (minimum 10 Mbps).Audio: Noise-canceling headset.Video: Webcam for virtual meetings.Workspace: Quiet, professional environment.📎 Additional RequirementsMust submit a short video introduction as part of your application