Merchandising Coordinator

About POP MARTFounded in 2010, POP MART is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, and designer toy culture evangelism, we have built an integrated platform covering the entire designer toy value chain. Besides our original and iconic IPs such as Molly, Hirono, Skullpanda, and LABUBU, POP MART collaborates with top-tier toys and lifestyle brands including Disney, Universal Studios, and Sanrio to create collectible art toys featuring their iconic characters.For more information, please visit www.popmart.com and our LinkedIn Career page.What to Expect:POP MART is a fast-paced company with a young and multicultural team where you can expect to:Gain valuable professional experience covering the entire retail life cycleHave the opportunity to work with people from different countries and cultures in a collaborative environmentReceive structured customer service, retail operations, and product trainingBe proactively involved in the company’s growthBenefits:POP MART offers our employees:A structured bonus/commission scheme in line with the company’s and the individual’s performanceComprehensive training and development programsRegular team social eventsPaid rest breaksThe Role and Candidate:As the Merchandising Coodinator for the Australia market, you will be at the heart of shaping the product experience in all current and future POP MART stores. Partnering closely with the APAC SCM team, you will have the opportunity to influence how our products reach customers, ensure every store reflects our brand’s vision, and drive operational excellence. This role is perfect for someone who thrives on turning strategy into action, loves optimizing processes, and wants to play a pivotal role in the growth of POP MART in Australia.Key Responsibilities:Manage daily and weekly store replenishment orders based on sales trends, stock levels, and product prioritiesCommunicate with warehouse team to ensure accurate picking, packing and timely dispatch of store shipmentsLiaise with store managers to confirm stock needs, delivery status, and resolve any discrepanciesMonitor in-transit stock and follow up on delays or issues proactivelyMaintain accurate stock data across internal systems (NetSuite/Cegid) and ensure smooth replenishment flowSupport new store openings or promotional campaigns with tailored stock allocationsAssist in inventory investigations and reconciliation processes when neededGenerate reports on replenishment efficiency and suggest improvements where applicableWhat You’ll Bring:2–3 years of experience in replenishment, logistics coordination or retail operationsStrong communication skills to liaise with warehouse, store teams and internal departmentsExcellent attention to detail and a hands-on mindsetProficiency in Microsoft Excel (e.g. pivot tables, VLOOKUP, basic analysis)Familiarity with inventory systems, NetSuite platforms is a plusAbility to work in a fast-paced, dynamic retail environmentA proactive and solutions-driven attitudeFluent in English (working language); Mandarin is a plus