Mercier Consultancy is thrilled to offer an amazing opportunity for Finnish Speaking Customer Service Representatives to join our team in beautiful Greece, with a fully paid relocation package! In this essential role, you will provide outstanding support to our Finnish-speaking clients, ensuring their inquiries are handled with professionalism and efficiency. Experience the stunning landscapes, rich history, and vibrant culture of Greece while building a rewarding career in a friendly and dynamic environment.
If you are passionate about customer service and ready for a new adventure, we want to hear from you!ResponsibilitiesDeliver high-quality customer service in Finnish through various communication channels, including phone, email, and live chatAssist customers with their inquiries about products and services, providing accurate and timely informationEffectively resolve customer issues and complaints, ensuring a satisfactory experienceDocument customer interactions meticulously and contribute feedback for service improvementCollaborate with team members to enhance service quality and address customer needsStay updated on company products and industry trends to provide knowledgeable assistanceParticipate in training and development opportunities to continuously refine your skillsRequirementsFluency in Finnish and English is required, with strong communication skills both written and verbalPrevious experience in customer service is an advantage but not essential; a positive attitude and willingness to learn are valuedExcellent problem-solving abilities and a dedication to customer satisfactionAble to handle multiple inquiries efficiently in a fast-paced environmentBasic computer proficiency and familiarity with customer service software is a plusWillingness to relocate to Greece and embrace a new cultural experienceFlexibility to work various shifts, including evenings and weekends, as necessaryBenefitsCompetitive Monthly SalaryMonthly Performance BonusFully Paid Relocation PackageFully Paid TrainingHealth InsurancePrivate Health Insurance2 Extra Salaries Per YearAnd Much More.
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