Moderation Trainer (Open for Freshers)

IntroductionWe are seeking an experienced and motivated individual to join our team as a Moderation Trainer. This role will report directly to our Training Lead. In this role, your main responsibilities are:ResponsibilityConceptualize training sessions based on data and research;Create training strategies and initiatives;Test and review created training methods;Maintain a database of all training sessions; Instruct employee training and onboarding; Review employee performance and learning; Conduct training classes on policy/product; Responsible for Training Needs Analysis and Knowledge transfer for any identified knowledge issues.Key Skills And ExperienceBachelors degree in any related field;Vietnamese local; proficient in English 4 skills (at least C1 level); At least 1-2 years experience in training; solid training and coaching skills experience;Experience working in the BPO industry is a plus;Training Needs Analysis knowledge and/ or experience is a plus;Proficient skills with MS Office (Word, Excel, PowerPoint), Google Drive and Internet applications;Ability to communicate clearly and concisely, both oral and in writing; Knowledge of people learning patterns to design programs with excellent efficiency;Personal traits and self-management skills are required to manage unique risks and a fast pace work environment within the Content Moderation industry. Candidates may potentially be exposed to harmful content.Benefits1. Salary and BenefitsAttractive salary;Premium Healthcare and Mental Health Care service for you, 100% covered by the company;Extra bonus per personal events (Wedding, Funeral, Hospitalization, Newborn baby) and a very cute baby box for staff who are going to welcome a new baby angel to the world;Annual health check;Paid leave (12 days/year).2. Working EnvironmentInternational, fun, and professional working environment: Working closely with both experienced Vietnamese, foreign experts and managers to promote services all over the world;Modern hardware (Laptop and other equipment provided);Free drinks (coffee, tea, etc.);Nap room for a quick rest; Training and career development opportunities: Continuous and professional training to fully develop your potential.3. Working time:5 shifts per week, amounting to 40 hours, arranged by the company;The detailed working hours are as follows: Trainer will follow class schedule basis availability.Willing to work on flexible shift timings, including night shifts and public holidays.Working Location: VTC Online Building 18 Tam Trinh, Mai Dong, Hai Ba Trung, Hanoi