Monitoring & Evaluation Coordinator

Who We AreInternational Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world.International Justice Mission (IJM) has implemented a collaborative approach to combating violence against those vulnerable for the last 23 years in 20 field offices around the world, including Africa, Asia, Europe, North and South America, by collecting international best practices in tackling human trafficking. The capacity building model of criminal justice system transformation implemented by IJM includes individual support for survivors, support for government initiatives and jointly proposing policy changes to strengthen criminal justice systems (CJS) to respond effectively to human trafficking.International Justice Mission launched its European Anti-Trafficking Program at the end of 2019 with the goal of supporting governments across Europe to end impunity for cross-border trafficking. By 2030 IJM seeks to strengthen cross-border collaboration among criminal justice system actors and to create a network of civil society partners across Europe that will ensure a continuum of care for victims and accountability for perpetrators, leading to a significant reduction in the prevalence of human trafficking across Europe.The NeedFor 25 years, IJM has pioneered the work to protect vulnerable people from violence. 9 out of 9 times in the last decade, IJM’s Justice System Strengthening Projects have reduced slavery and violence between 50 and 85% for very large populations of people in poverty. As we grow to expand our impact to protect 500 million people from violence by 2030, we are seeking a Monitoring and Evaluation Coordinator to support the implementation of a robust Measurement, Evaluation, Research, and Learning (MERL) framework for the project in Bulgaria, which is a part of the European Anti-Trafficking Program.This position is based in Sofia, Bulgaria and is available to be hybrid (onsite Tuesdays, Thursdays and Fridays) and remote Monday and Wednesday.This position requires the right to work in Bulgaria.Roles And ResponsibilitiesImplementation of MERL plan:Assist in the implementation of the MERL plan, including the collection, verification, and management of data. Support program staff and partners in collecting and organizing data using provided templates and software tools, in alignment with the MERL plan. Conduct basic data cleaning and verification in collaboration with the MERL Lead. Participate in field visits to monitor the quality and completeness of data sets and validate collected data. Contribute to the preparation of donor reports by providing data and relevant inputs. Maintain and update indicator tracking tools to monitor program progress. Support the quality review of research study findings under the guidance of the MERL Lead. Assist in disseminating research results to relevant stakeholders and contributing to program planning based on findings. Support in collecting and consolidating data from program staff and partners to ensure timely submission of quarterly reports. Generate reports on key findings, trends, and recommendations under the guidance of the MERL Lead. Ensure alignment with national data protection regulations, including Bulgaria’s Personal Data Protection Act and GDPR. Networking & PartnershipSupport relationships with program teams, partner organizations, and stakeholders to enhance M&E practices. Participate in coordination meetings and learning sessions related to M&E. Contribute to documentation and dissemination of lessons learned and good practices. Assist in packaging program information for use in donor reports and external communications. Engage with local NGOs, government agencies such as the National Commission for Combating Trafficking in Human Beings, and other anti-trafficking initiatives in Bulgaria. Training And DevelopmentContribute to training on MERL and other topics, as needed to ensure alignment with standardized indicators. Help maintain data integrity and consistency in multiple systems by program teams and partner NGOs. Policies And ProceduresAssist in developing and maintaining standardized processes, guidance, and tools for data collection and analysis. Provide input on data security, documentation, and management practices in line with organizational policies. Review M&E policies and contribute to ensure FO team alignment with organizational standards. Ensure compliance with Bulgarian labor laws and data privacy regulations. Education & ExperienceBachelor's degree in international development, Evaluation, Social Sciences, Data Science, Statistics. Experience in Monitoring & Evaluation. Professional certificates in MERL is an advantage. Familiarity with the Bulgarian anti-trafficking landscape and experience working with grant funded projects is an advantage. Technical CompetenciesExpertise in using indicators to track project outcomes and impactExpertise in data analysis tools and software, such as Excel, SPSS, Stata or NVivo Expertise in developing both quantitative and qualitative data collection toolsExpertise in creating data visualizations (e.g., dashboards, data briefs, and presentations) using tools like PowerPoint, Tableau, or Power BIExpertise in preparing clear, concise, and impactful reports and presentations tailored to diverse audiences. Non-Technical CompetenciesTeam player and team oriented across multi-disciplinary teamsDemonstrates servant leadership and the values of IJMHigh levels of self-motivation and personal initiativeCreative and energetic problem solverExtremely high levels of honesty and integrityAbility to work well under stress and deadline pressures with a sustained positive attitudeAttention to detail; organized and disciplined with prioritiesPassionate to combat human trafficking, rescue victims and hold offenders accountableExceptional collaborator with diverse teams from various backgrounds – including technical and non-technical staffRequirementsFull-timeAbility to travel within Bulgaria 30% of the time. SupervisoryThis position reports directly to Director of Operations.Application ProcessPlease submit Resume/CV, Cover Letter, in one document to bulgaria@ijm.org (IJM reserves the right to contact only the selected candidates)Initial interview in English/BulgarianTechnical Interview in English Assessment TaskFinal Interview Reference CheckJob OfferWhat does IJM have to offer?Comprehensive Medical Service PlanLife Insurance 24 days paid leaveQuarterly retreatsRobust staff care resourcesIJM holds strict safeguarding principles and a zero tolerance to violations of the Safeguarding Policy, Protection against Sexual Exploitation, Abuse and Harassment Policy, and Code of Conduct. Parallel to technical competence, recruitment, selection, and hiring decisions will give due emphasis to assessing the candidates value congruence and thorough background, police clearance, and reference check processes.