Night Auditor I Istoria, a Member of Design Hotels (Season 2026)

Night AuditorAbout UsEmpiria Group, owns, manages, and operates a unique collection of luxury hotels and villas, members of The Luxury Collection and Design Hotels of Marriott International, located in prime destinations around Greece, namely in Santorini, Paros and Peloponnese.For over 30 years and through a team of over 400 associates, our dedication has been focused on creating space for joy through unique hospitality experiences, underpinned by our four fundamental values of finding joy, always elevating, exuding passion and being a leader.At Empiria Group, our mission is to be the leaders in the art of elevated hospitality, guided by caring associates who wish to offer experiences that awaken inner joy and take Greek hospitality to new heights.Role OverviewThe Night Auditor is responsible for overseeing the front desk operations during overnight hours, ensuring that all hotel financial transactions are accurately recorded and providing support to guests. This role combines front office duties with accounting functions and is critical to the smooth operation of the hotel overnight.Key Accountabilities:Supervising front office operations during the overnight shiftPerforming end-of-day closing procedures and prepare financial reportsProviding excellent customer service to guests checking in or out during overnight hours, answering questions, and addressing any concernsHandling guest requests promptly and professionally, including providing information about hotel amenities and local attractionsProcessing check-ins and check-outs for late arrivals and early departures, ensuring all guest requests and issues are resolved promptlyManaging the front desk operations during the night shift, handling guest inquiries, and addressing any concerns or complaints with professionalism and efficiencyPerforming administrative tasks, such as filing, data entry, and handling phone calls or emails as neededMaintaining knowledge of hotel policies and procedures to ensure compliance with company standards and to assist guests with their needsCoordinating with housekeeping and maintenance teams to ensure the hotel remains clean, safe, and operational throughout the nightEnsuring all night shift duties are completed in accordance with hotel standards before the end of the shiftRequirementsMinimum 2 years working experience in a similar role in the 5-star hotels or high-volume venuesDegree in Hospitality / TourismExcellent knowledge of English language. Any additional language will be considered an assetProficient knowledge of PMS (preferably Opera) and the Microsoft OfficeCandidate's Profile:Excellent communication and interpersonal skillsFlexibility to respond to a range of different work situationsPassion for delivering exceptional levels of guest servicePleasant personality, team player and customer oriented BenefitsStaff accommodation, including Wi-Fi access and air conditioningHalf board meal plan (Breakfast, Lunch)Continuous training and developmentExcellent career growth opportunities within the company or through other Marriott International hotelsAt Empiria Group we are proud to foster Equal Employment Opportunities regardless of race, color, ethnicity, religion, gender, age, disability, or sexual orientation.You provide the talent as we flourish the skills to unleash your full career potential.Join our path of excellence!