Night Groom | Mystique, a Luxury Collection Hotel (Season 2026)

Night GroomAbout UsEmpiria Group, owns, manages, and operates a unique collection of luxury hotels and villas, members of The Luxury Collection and Design Hotels of Marriott International, located in prime destinations around Greece, namely in Santorini, Paros and Peloponnese.For over 30 years and through a team of over 400 associates, our dedication has been focused on creating space for joy through unique hospitality experiences, underpinned by our four fundamental values of finding joy, always elevating, exuding passion and being a leader.At Empiria Group, our mission is to be the leaders in the art of elevated hospitality, guided by caring associates who wish to offer experiences that awaken inner joy and take Greek hospitality to new heights.Role OverviewThe Night Groom will be primarily responsible for greeting and welcoming all guests to the hotel and relieving guests of their luggage upon their arrival and departure, during the night shift. Key Accountabilities:Assisting guests with their luggage upon arrival and departure, ensuring a smooth and welcoming check-in/check-out experienceEscorting guests to their rooms and providing information about hotel facilities and servicesAssisting with guest inquiries, offering recommendations for local attractions, restaurants, and activitiesDelivering messages, packages, and amenities to guest rooms in a timely and professional mannerEnsuring that guest luggage is safely stored in the designated storage area when requiredMaintaining a clean and organized bell desk and/or luggage storage areaCoordinating with the front desk and other hotel departments to ensure guest needs are met promptlyMonitoring and managing the transportation schedule, assisting guests with transportation arrangementsProviding exceptional customer service, addressing any guest requests or issues with courtesy and efficiencyAssisting guests with special requests, such as arranging for additional amenities or services during their stayRequirementsMinimum 2 years working experience in a similar role in the 5-star hotels or high-volume venuesExcellent knowledge of English language. Any additional language will be considered an assetCandidate's Profile:Excellent communication and interpersonal skillsFlexibility to respond to a range of different work situationsPassion for delivering exceptional levels of guest servicePleasant personality, team player and customer orientedBenefitsStaff accommodation, including Wi-Fi access and air conditioningHalf board meal plan (Breakfast, Lunch)Continuous training and developmentExcellent career growth opportunities within the company or through other Marriott International hotelsAt Empiria Group we are proud to foster Equal Employment Opportunities regardless of race, color, ethnicity, religion, gender, age, disability, or sexual orientation.You provide the talent as we flourish the skills to unleash your full career potential.Join our path of excellence!