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No Experience English Customer Service - Yogyakarta Site

TP • Yogyakarta • onsite
Posted: just now
Education and Training mid

Job Description

Requirements :Fresh graduates welcome!Fluent in English both of Written and Reading (min. B2 Upper Intermediate is a MUST)CommunicativeWilling to work in SHIFTING SCHEDULE 24/7 including Weekend and Public HolidayWilling to place in YOGYAKARTACandidates can work immediately if they passResponsibility :Answering an Incoming chats, call and respond to EmailHandle Customer Inquiries by ChatsHandle Customer Inquiries by CallProvide Customers about Product and Service InformationIdentify and Escalate Priority IssuesDocumenting All Information According to Standard Operating ProceduresComplete All Chat LogsUpdating customers profile into computerConduct customer surveys to ascertain level of customer serviceAble to quickly locate user problems and provide solution

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