Norwegian Speaking Customer Experience Agent - Work Remotely in Greece

Mercier Consultancy MD is delighted to offer the opportunity for a Norwegian Speaking Customer Experience Agent to join our remote team from Greece! We are seeking enthusiastic individuals who are passionate about delivering exceptional customer service. In this role, you will be instrumental in ensuring our Norwegian-speaking customers receive the highest level of support and satisfaction.Key ResponsibilitiesProvide exceptional customer service in Norwegian across multiple channels, including phone, email, and chatEffectively resolve customer inquiries and issues to ensure a positive experienceMaintain accurate records of customer interactions and transactions in our CRM systemGather and analyze customer feedback to enhance service offerings and improve processesWork collaboratively with team members to optimize customer experiences and share best practicesStay informed about company products, services, and industry trends to provide accurate information to customersRequirementsFluency in Norwegian (both written and spoken) is required; proficiency in English is a plusPrevious experience in a customer service role is preferred but not mandatoryStrong communication skills with a focus on resolving customer issues effectivelyAbility to prioritize tasks and thrive in a remote working environmentFamiliarity with CRM systems and digital communication toolsProactive and solutions-oriented with a commitment to delivering exceptional customer experiencesSelf-motivated and able to work independently while maintaining team collaborationBenefitsCompetitive Monthly SalaryFully Paid TrainingFully Paid Relocation PackageHealth Insurance2 Extra Salaries Per YearAnd Much More..