Creative Operations lead

Creative Operations Lead - Job DescriptionAbout the RoleAs Creative Operations Lead, you’ll own the end-to-end production operations of our video content lifecycle. From managing on-ground logistics to organizing post-production workflows, your role is to keep the creative wheels turning, without a single file falling through the cracks. You’ll lead a team of Production Assistants, BOAs, and QC Specialists, manage our storage systems (including NAS & S3 workflows), and be the backbone between campus teams, editors, and leadership. What You’ll OwnDrive and maintain video production operations across 9+ campuses and a central editing hub.

Lead a cross-functional ops team including Production Assistants, Back Office Assistants (BOAs), and QC Specialists. Oversee our data management infrastructure, including NAS configuration, folder hygiene, backups, and file retention protocols. Implement and optimize workflow tools (Trello, Notion, Frame. io, Google Drive) for daily tasks and file movement. Own the production calendar, tracking every shoot, transfer, edit, delivery, and review milestone. Coordinate across shoot teams, post-production, and leadership to ensure frictionless handoffs and zero delays. Standardize and enforce file naming, version control, and backup policies. Identify gaps, anticipate roadblocks, and build repeatable systems that scale with content volume.

What You Bring5–9 years of experience in video production operations, creative project management, or digital content workflows. Strong understanding of file systems, storage planning, and backup solutions (NAS, S3, etc. ). Hands-on experience managing video production logistics, crew schedules, and asset delivery pipelines. Experience working with creative teams, editors, directors, motion, scriptwriters knowing how to organize without slowing them down. Proficiency in tools like Trello, Notion, Frame. io, Drive, Airtable, or Monday. com. Excellent communicator, systems-thinker, and timeline enforcer.

Bonus SkillsPrior work in media, production houses, or multi-location content opsFamiliarity with file formats, compression, codec workflows, and delivery specsExposure to editorial tech stacks and file-heavy post environmentsWhy This Role MattersYou’ll be the engine room that keeps one of India’s largest in-house video systems operational. You’ll empower editors, creators, and directors to focus on storytelling while you own the systems. You’ll bring stability, scale, and sanity to a creative operation producing 250+ videos a month. You won’t just manage files, you’ll manage creative flow at scale.