Office Assistant

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.Let’s build what’s next, together.What This Role Is All AboutOffice Assistant is a crucial role that supports daily operations in an office and contributes to the achievement of organizational efficiency. Given that the Office Assistant is in lot of interactions with public and internal staff, the position has a huge impact on the first impression of the company.Office assistant possesses the proficiency, specific knowledge and skill set in multiple areas of Office Administration and helps the organization in running of the daily administrative operations. Further to this, the role has significant impact on better user experience and should be able to coordinate with Managers to schedule appointment, handle multiple visitors and maintain communication ties within staff.In these regards, Office Assistant should contribute to the achievement of organizational efficiency, manage multiple conversations, handle a fast-paced environment, and maintain composure with various personalities.What You'll DoPerform front desk / receptionist duties.Greet visitors in a professional manner and provide them with information and direct them accordingly.Organize office and assist Front Desk Representatives in ways that optimize procedures.Create and update records ensuring accuracy and validity of information.Schedule and plan meetings and appointments as necessary.Monitor level of supplies and handle shortages.Sort and distribute communications in a timely manner.Resolve office-related malfunctions and respond to requests or issues.Coordinate and cooperate with other departments to ensure compliance with established policies.Assist in managing accommodation availability and coordinating guest arrivals and departures when necessary.Maintain trusting relationships with colleagues, customers and suppliers.Support in office events.What Makes You a Strong FitPrevious experience working in reception / front office / office assistant position is mandatory.You are committed to providing outstanding customer service and have a friendly demeanor.You possess excellent communication and interpersonal skills.You speak fluently to clients and colleagues and have a great command of both English and Croatian.You understand basic financial concepts.You possess a high school degree / diploma.Excellent computer skills (proficient in MS Word, Excel and PowerPoint).Excellent organizational skills, flexibility and a dynamic personality.High accuracy and attention to detail.Able to prioritize multiple assignments and interact effectively with all levels of the organization.Able to work well as a team member in a fast paced environment.Able to work in shifts.Nice To Have QualificationsPrevious experience in hospitality industry.Why you'll love it here?Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.Work-life balance and Well-being  - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path. Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start. International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide. Diversity drives connection Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity. Read more about our hiring process.