Onboarding Manager - Brussels - Fully Remote

We are on the lookout for a/an Onboarding Manager to join our team for working with European Institutions based in Brussels. Get to know us - SEIDORAt SEIDOR, we drive client transformation and competitiveness with cutting-edge technology and innovation , with a relentless focus on the human element and a commitment to nurturing talent and sustainable growth.As a diverse and inclusive company that champions equal opportunity, we boast a team of over 8,000 professionals in our global presence across 45 countries in Europe, Latin America, the USA, the Middle East, Africa, and Asia.We believe the digital world's challenges require not only the best technologies and partnerships but most importantly, the best people. That's where you come in – we need you to help us scale new heights.For this position you would be working with our client from the European institutions.DIGIT.A.2 leads and supports the digital transformation efforts in procurement and program management for the European Commission and other EU institutions, agencies, and bodies (EUIBAs). This involves assisting in the management and enhancement of various operational processes such as procurement, programming, planning, budget management, and IT asset management. The expert will be involved in projects within the A2 Unit, particularly in the Solution Transition Enablement sector, focusing on the Business Change Enablement team.Below are the details of your role and requirements.Your roleOrganize and support the successful adoption of SPM at programme and project level,Resolve stakeholder issues quickly, organize efficient support,Propose, write organize and maintain relevant documentation, Ensure constant adequation between operational requirements and available dashboards/reports (OOTB and custom), Manage communications and define strategies to increase results in line with defined adoption targets (from awareness to action) Run the weekly scrum of scrum with cross project teams, ensure SPM is always updated and used in a consistent and efficient way with respect to EC methodology framework. Liaise with Methodology experts at EC, ensure alignment of practices. What’s in it for you? From day one, you’ll find opportunities for personal and professional development within a supportive team environment. We offer:Continuous learning and development through SEIDOR Academy. A dynamic international workplace with diverse teams. A commitment to your well-being, work-life balance, and career growth. Rapid advancement opportunities in a short period of time. Engaging events and a comprehensive onboarding program. At SEIDOR, Your Growth Is Our Success, And We Strive To Make Our Workplace Feel Like Home. Discover The Nine Core Aspects Of Our Culture That Define Us At SEIDORhttps://www.seidor.com/en-es/talentIf this resonates with you, we'd love for you to apply to our opening, and we'll be in touch soon!RequirementsWho we think you are:Knowledge And SkillsAbility to work autonomously, managing his/her own workload independently, providing status updates, liaising with others and escalating issues as appropriate.Strong interpersonal skills and ability to understand what each stakeholder wants and needs Aptitude to foster positive relationships Problem-solving attitude Excellent communication skills Ability to prepare clear and well-structured documents, and presentations Teamwork and leadership skills, including ability to work in a friendly, organised, and well-structured manner also under pressureSPECIFIC EXPERTISEExperience with SAFe (Preferably 6.0) or Agile at Scale frameworks (PI Planning, Epics, Features, Stories, Value Streams) Understanding of SPM modules: Strategic Portfolio Planning, Demand Management, Project/Program Management, Agile Development & Scrum, Be proficient in using and configuring ServiceNow modules: SPM, EAP, HRSD, Flow Designer, Now Experience UI. Know how to create/update forms, tables, flows, and dashboards. Be able to interpret data from reports or Performance Analytics. Experience managing end-to-end onboarding processes or employee journeys. Strong in communication, change management and training end-users. Ensure compliance and data quality across SPM and EAP modules. Conduct training/demo sessions and onboarding workshops for ServiceNow users and stakeholders. CERTIFICATIONSMandatory Possession Of The Following CertificatesServiceNowCertified Implementation SpecialistStrategic Portfolio Management