Onsite IT Support Engineer

Role:As an Onsite IT Support Engineer, you will provide on-site technical support to our customers, troubleshooting and resolving hardware and software issues, and configuring and maintaining their IT infrastructure.Diagnose, troubleshoot, and resolve hardware, software, and operating system issues.You will work independently or as part of a team.Install, upgrade, support, and resolve issues with end-user workspace hardware, such as desktops, laptops, printers, mobile devices, and video and conferencing equipment.You will analyze errors, maintain hardware, install/remove workstations, install and configure new software (IMACD), and manage user accounts via Active Directory.Implement software and operating systems using SCCM or other deployment technologies.You will document your approach and resolution of issues in a ticketing system.Asset managementRequirements:Fluent in French, Dutch and EnglishExperience with on-site support and ticketing systemFamiliar with Windows OS, Mac OS and various software applicationsManaged Print Service (MPS) / Configure mobile phones (Apple and Android) (MS Intune) / MS Office 365Customer-oriented approachBenefits:Buddy programHealth/ Medical insuranceOnboarding programPhone allowance/ Company PhoneStaff discountsTicket Restaurant (Edenred, Sodexo, UP)/ Meal VoucherTransport/ Commuting AllowanceUnlimited employment contractBe part of UsHemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.