OpenStack | Site Reliability Engineer

OPENTEXTOpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.AI-First. Future-Driven. Human-Centered.At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.Your ImpactAs a Senior OpenStack/ Site Reliability Engineer at OpenText, you’ll join a highly skilled global team that keeps the OpenText Cloud running at its best. You’ll play a key role in deploying and managing our large-scale compute environment, fine-tuning performance, configuring systems, and troubleshooting complex challenges that keep our cloud services reliable and efficient.We’re looking for someone who enjoys working collaboratively, brings hands-on experience with sizable physical and virtual infrastructures, and has a solid grasp of the technologies that power modern cloud environments. It’s a great opportunity to make a real impact in a dynamic, cloud-driven landscape.What The Role OffersLeading the resolution of high risk and complex problems.Proactively managing systems to reduce reoccurring issues.Utilizing available tooling/AI to automate tasks and enhance productivityPrioritizing workloads effectively in a time critical environments.Working independently within a geographically dispersed team.Building and maintaining a good relationship with team members across global regions.What You Need To SucceedProgressive in-depth hands-on experience as an administrator in OpenStack of various flavors – Canonical, RedHat, Ansible, etc.Fundamental understanding of the various component services central to OpenStack deployment and management including Neutron, Nova, Cinder, Swift, Keystone, etcExcellent understanding of some of the 3rd party open source tooling that provides bolt on services to OpenStack including but not limited to replication, automation, migration, High availabilityIn-depth knowledge of the process of updating and maintaining OpenStack software and driver releases to ensure they remain current and aligned with operational requirementsExcellent understanding of various Linux distributions (RHEL, Ubuntu, SLES, etc.)Hands on experience in project teams tasked with migrating workloads from VMWare to OpenStackSome familiarity with various alternative hyper-visors (ESXi, KVM, XEN, Hyper-V, ProxMox)Understanding of varius scripting technologies (PowerShell, Terraform, Anisble, Python)experience using AI to develop strategies to automate workloads and processes, with a commitment to operating in a safe and secure manner to prevent the exposure of sensitive information into any public domainBasic Network troubleshooting skillsAbility to handle and prioritize workloads and work effectively in a time critical environmentExcellent communication skills, both oral and writtenOne last thingOpenText is more than just a corporation; it's a global community where trust is foundational, the bar is raised, and outcomes are owned.Join a global team where your ideas matter, your contributions have real impact, and your expertise helps shape the future of cloud infrastructure. Here, innovation isn’t just encouraged, it’s expected - and you’ll be part of an environment where collaboration, growth, and ownership drive meaningful results.OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.