Operational Excellence - Head - GO/JC/1753/2025

Job DescriptionJob SummaryThis strategic hands-on role is multi-dimensional in nature including elements of organizational design process redesign applying advanced technology and tools and lead change management techniques to deliver transformation.ResponsibilitiesKey Deliverables/Responsibilities: Including but not limited to:Strong understanding of the IT business operations & financial metricsLead process transformation programs across the organizationWorking with Corporate functions Business leaders and IT in identifying gaps in existing processes conduct root cause analysis and drive organization changes.Conceptualize and implement a metrics landscape to drive quantitative analysis and insights.Create communication cycles project milestones and drive cross-functional engagement.Monitor and document process improvement projects to drive performance.Benchmarking against peers with inputs from internal stakeholders and external consultantsPrepare for enterprise audit/risk reviews/governance reviews.Present information using data visualization techniques.Proactively look for optimization opportunities in business operations.Strong capability on solution modelling scenario building and sensitivity analysis.Manage stakeholders and steer various enterprise-wide initiatives and programs towards timely completion and provide project updates on a consistent basis to top management about strategy adjustments and progress.Liaising with the Cognizant Application services team to design plan track and monitor rollout of corporate systems designed for process reengineering.Qualifications:(Experience Skills)12+ years of relevant multi - functional experience in Tier 1 IT Services firm Consulting Automotive FMCG or Fortune 500 CompanyProven track record of leading change management and operational/process transformation programs.Ability to implement techniques for cost optimization and waste reduction.Knowledge and experience in process methodologies e.g. Project managementPreferred certifications: Black Belt certification (MBB is a plus) PMP certification.Manage stakeholders and steer various enterprise-wide initiatives and programs towards timely completion and provide project updates on a consistent basis to top management about strategy adjustments and progress.Liaising with the Cognizant Application services team to design plan track and monitor rollout of corporate systems designed for process reengineering.Working with Corporate functions Business leaders and IT in identifying gaps in existing processes conduct root cause analysis and drive organization changes.Excellent academic background with engineering advanced degrees in economics finance or management degrees from the worlds best schoolsMS Excel MS Power point VBA R or Python scripting for data processingShould have deep understanding and knowledge of Process mapping Gap analysis and solution designAnalytical Problem Solving & Time Management skillsShould have an understanding of Business operations / Operations ExcellenceExcellent interpersonal communications public speaking and presentation skillsMust HaveThe role combines Program Management, Operations, and Finance responsibilities within the Ops teamClose collaboration with the Delivery team is expected.Primary Objective: Drive cost reduction and budget optimization at the Associate Director (AD) level.Qualification Requirement: MBA graduates from Tier-1 B-Schools.Action Itemscandidates with proven expertise in cost management and operational efficiency.Prioritize Tier-1 MBA graduates for screeningSkills RequiredRoleOperational Excellence - HeadIndustry TypePharmaceuticalsFunctional AreaRequired Education FullTime MBAEmployment TypeFull Time, PermanentKey SkillsPMP FINANCIAL PYTHONOther InformationJob CodeGO/JC/1753/2025Recruiter NameSangeetha Tamil