Operations Lead

Industry Type: AutomobileDepartmentOperations Role: Regional CoordinatorWorking: 6 days a weekThis is a high impact role where you will be working closely with the Leadership team.Roles & Responsibilities- Onboard new partner workshops, project management of all partner development tasks and setting up supervision team of operations. Looking for new avenues for Business Development and Partnerships. End-to-end supervision and management regional operations managers, channel partner staff, multi-skilled workers, vendor relationships and B2B Experience Develop and manage escalations team and ensuring that collectively the team meets their targets. Maintain a high customer satisfaction index through low turnaround times for customer tickets/issues and timely setup/ activations of new channel partners. Develop and implement cost management and process adherence tools. Ensuring timely reporting of the KPIs Work with the product team to develop new internal systems to monitor operations KPIs Exposure in city launch and understanding of P&LSkills Required- Energetic team player with experience in general management/consulting/ operations roles Experience in industries like supply chain, dealer development, network development would be preferred. Prior experience of stakeholder management Team Management skills. Should have experience in vendor management. Engineers and MBAs from top tier institutes would be preferred. Desired competencies: Strong problem solving and analytical skills, ability to work with spreadsheets, High degree of initiative and on-the-ground execution.Skills: team management,operations,automobile,pnl