Operations Admin Support Officer

Ready to make a real contribution supporting community caregivers?First-line technical supportWarehouse and inventory management8am–4pm, Monday to Friday in Cleveland.$60k+ plus super Founded in 2006, Electrotek has grown to become one of South-East Queensland’s leading providers of allied health technology, proudly supporting hospitals, aged care facilities, cancer clinics and emergency departments with innovative solutions and dedicated service. When you join Electrotek, you’ll be part of a friendly and experienced team, stepping into a professional environment where reliability and teamwork matter every day. We’re deeply committed to supporting the caregivers who serve our communities - and as we continue to grow, we’re expanding our team to serve them even better.You’ll take on the role as Technical/Operations Support Officer, balancing day-to-day technical and administrative tasks with hands-on operational support. Your work will involve customer phone and email support, preparing job documentation, conducting internal compliance checks, coordinating inventory, and supporting technical processes. You’ll collaborate closely with the Operations Manager and the broader team, balancing admin, technical support and warehouse coordination. Every day you will have the satisfaction of knowing that you have been instrumental in provided caregivers the tools they need to best serve their communitiesTo be successful in this role, prior experience in helpdesk support is preferred, together with a high level of accuracy and technical confidence. Your contribution is essential in keeping both the team and our clients organised, informed and on track. This role will suit someone with the following traits: ●     Naturally organised -  you manage multiple tasks simultaneously while maintaining strong attention to detail●     Comfortable with structure, knowing when to follow set processes and when to adapt to solve challenges●     Enjoy helping others - whether it’s customers, the team or external partners●     Bring a steady attitude, managing routine and unexpected issues with focus●     Appreciate some level of independence, yet happy to work within a supportive team●     Make objective decisions - you value data driven decision making and use practical logic●     Able to communicate clearly, from straightforward emails to more complex instructions●     Pace your work with consistent energy, you are not fazed by shifting priorities Here, your well-rounded skills in technical, operations and admin support mean you’ll have variety in your day and a direct impact on the team’s success.If the above resonates with you, we’d love to discuss how you could contribute to the Electrotek team. Apply now and discover what you can achieve in a team that supports your growth.