Operations Analyst

CEVA Logistics, a world leader in third-party logistics, provides global supply chain solutions to connect people, products and providers all around the world. Headquartered in Marseille, France, CEVA Logistics offers a broad range of end-to-end, customized solutions in contract logistics and air, ocean, ground and finished vehicle transport in 170 countries worldwide thanks to its approximately 110,000 employees at approximately 1,500 facilities. With a pro forma 2023 revenue of US$20.2 billion, CEVA Logistics is part of the CMA CGM Group, a global player in sea, land, air and logistics solutions.YOUR ROLEThe incumbent will directly report to a Hub Manager with the key objective of providing customer-focused solutions in support of operational objectives and business development strategies. The incumbent will also indirectly report to the Operational Excellence team, which governs the framework and methodology of continuous improvement projects.WHAT YOU WILL BE DOINGMain areas of focus and accountability of the role – detail in order of importance the main areas of accountability of the role:Leverage on lean principles to increase operational performance and optimise warehouse resources, creating value for internal and external stakeholdersSpearhead continuous improvement projects within the warehouse, from process gap identification to solution design and implementation, as well as operational change managementSupport the Operations Manager in the monitoring and analysis of performance data such as KPI and productivity reports, as well as financial data such as billing reports and account P&LPartner with the Key Account Manager in business development efforts through maintenance of customer satisfaction and solutioning of value creation opportunitiesCollaborate with subject matter experts from the Innovation, Automation, and Warehouse Management System (WMS) team to implement new technology or fine-tune existing solutions within the warehouseContribute to the Operational Excellence (OpEx) community by sharing knowledge of best practices and new solutions, and participating in technical trainings and focus group workshopsSupport the OpEx core team in OpEx-led events and group collateralWHAT ARE WE LOOKING FOREssentialDegree or Masters in Logistics, Supply Chain Management, Engineering, or Business with a relevant specializationAwareness and understanding of lean principles and continuous improvement toolsStrong in data crunching and analysisProficient in Microsoft PowerPoint and Excel (including pivot tables)5.5 days work weekLocation 5 Toh Guan Road (Transport pick up for Monday to Fridays only)DesirableKnowledge in VBA / SQL / database management structure is not necessary but will be a plusComfortable with presenting and communicating with customers and stakeholders within all levels of the organizationGood and adaptive team player with strong interpersonal skillsWHAT DO WE HAVE TO OFFER?With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement, pension, health, and life assurance. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.ABOUT TOMORROWWe value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.