Operations Assistant (Zendesk, Airtable, and Notion Support) — Philippines (Remote)

Join GrowthAssistant and support a high-impact program that empowers global startups and nonprofits. We’re looking for a proactive, detail-oriented Operations Assistant who can keep workflows running smoothly, manage partner operations, and handle day-to-day tickets with accuracy and efficiency.If you're tech-savvy, organized, and thrive in dynamic environments, you’ll fit right in.Compensation & PerksSalary Range: Starts at ₱65,000/month (Final offer based on skills and experience matched to role requirements)Work Setup: 100% permanent work-from-homeBonuses:$25 monthly perfect attendance bonus Performance bonusAnniversary bonus (₱5,000 at 1 year; ₱10,000 at 2 years)$300 referral bonus per successful hirePaid Parental LeavePaid Time Off:7 holiday PTO days/year6 regular PTO days/yearHealth Coverage: Comprehensive HMO planWhat You’ll DoManage and resolve daily Zendesk tickets relating to billing and program operationsReview and process startup and nonprofit program applications using Airtable and NotionVerify website legitimacy, email validity, and applicant eligibilityMaintain and improve Airtable workflows, including light automationsSupport partner management and troubleshoot marketplace issues (GetProven, BuiltFirst, etc.)Collaborate across CX, Billing, and Engineering for issue resolution and process optimizationMaintain documentation and update SOPs to support scalable operationsWhat We’re Looking ForHands-on experience managing Zendesk ticketsProficiency with Airtable, Notion, and Google SheetsExcellent attention to detail and data accuracyStrong written communication skills for cross-team collaborationQuick learner with initiative; comfortable working independentlyAvailability to work PST hoursNice-to-HaveExperience supporting startup ecosystems, accelerators, or nonprofit programsFamiliarity with GetProven or BuiltFirstAbility to build simple automations or advanced Airtable/Notion workflowsWhy You’ll Love Working HereAt GrowthAssistant, you’ll collaborate with a diverse, talented team, sharpen your skills with global clients, and make an impact in your career. We value your growth and recognize your contributions every step of the way.Apply today and take the next step in your career with GrowthAssistant!