Operations Associate - Enterprise Support

What you will be doing:Provide On Time and Quality Servicing Through fulfillment of Requests escalated via Salesforce/Email.Timeliness of escalation to fulfillment units and processing of External Customer Requests.Timeliness and Accuracy in Processing Adjustments and Account MaintenanceTimely and Accurate Review of AdjustmentsSupport Enhancements, Fixes and Service DeploymentsOn-time submission and accurate output of reportsWhat we are looking for:Graduate of any 4 and 5-year business or technical course.High attention to details.Good analytical skills.Good verbal and written communication skills.Customer-focused oriented.With 1 year experience as customer care officer (voice/non-voice) in a card payment industry or digital financial company