Operations Manager - Post Sales (Real Estate)

We are looking for an Operations Manager - Post Sales (Real Estate) to elevate our customer-facing post-sales operations and drive strategic improvements across the business. This role is perfect for someone who blends operational expertise with innovative, digital-first thinking.🔍 What You’ll LeadOversee key post-sales functions: SPA issuance, collections, defaults, complaints, and complianceChampion digital transformation, reducing manual tasks and automating workflowsAdminister & enhance Salesforce CRM to unlock full workflow, dashboard, and automation capabilitiesCollaborate with IT, Sales, Finance & Legal to build smart, simplified processesRe-engineer operations to eliminate inefficiencies and improve service qualityEnsure full compliance with UAE real estate regulations (ADM, DARI, etc.)Track and optimize KPIs across customer service, collections, and automation adoptionMentor a high-performing team and foster a culture of innovation and customer-first service🎓 What You Bring5–8 years of experience in real estate post-sales operations, with at least 3 years in leadershipStrong exposure to SPA contracts, collections, defaults, and complaints handlingProven expertise in Salesforce automation and digital workflow designExperience driving digitization, automation, or service transformation initiativesStrong leadership, problem-solving, analytical thinking, and stakeholder management skills💡 We’re Looking For Someone Who Is:A creative problem-solverPassionate about digital transformationCustomer-centric and committed to service excellenceSkilled in change managementCollaborative and cross-functionalIf you are ready to shape the future of customer experience and operational efficiency, we’d love to hear from you.👉 Apply now or share with someone who fits this role!