Operations Manager

Security Operations ManagerCardinal Point is seeking an energetic, service-oriented individual capable of providing high impact supervision for our Security Officers in commercial and school settings. The Security Operations Manager is responsible for the training and supervising of security officers and overseeing daily operations at multiple sites by following internal procedures, post orders, and client instructions. The ideal candidate will be resilient, detail oriented, tech savvy, have a high sense of accountability, be willing to work in the field as needed, constantly be in the field engaging with clients and officers. They will lead teams while always maintaining professionalism. This position reports to the Director of Security.Pay: $22 to $25 per hourLocation: Fort Washington, PASchedule: Rotating 12-hour shifts in a 2-week cycleDuties And ResponsibilitiesBe a Cardinal Point Ambassador: Be on time. Look sharp in proper uniform. Be engaged. Be consistent.Provide leadership and guidance to security officers, ensuring they understand the Company's standards, goals, and Mission StatementAddress and solve problems that require immediate attention, utilizing your problem-solving skills and knowledge of security protocolsConduct thorough investigations of security incidents, gathering relevant information and documenting findingsOversee the processes involved in proactive monitoring and enhancing the physical security at all client sitesProvide and coordinate on the job training for new hires along with field training for current employeesFill in a post in case of an employee call out or latenessWrite detailed and accurate incident reports, documenting security-related occurrences and actions takenReviewing incident reports written by our officers for completeness and accuracy before approvingDemonstrate intimate knowledge of all sites to include Post orders, proper uniform and employee appearance standardsInteracts with clients, employees and management in a professional mannerCoordinates with other team members to provide a safe and secure environmentCommunicate effectively with all levels of commercial, school staff and administration, fostering string working relationshipsBasic QualificationsMust have at least 5 years of experience in the security field with at least 3 years in a supervisory/leadership roleKnowledge of Microsoft 365 suite of toolsMust have a valid Driver's License and reliable vehicle, supervisor will use their own vehicle, mileage will be reimbursed according to government standardsMust be flexible with filling in at client sites (on call)Must be professional and courteous with supervisors, subordinates, and fellow team membersPreferred QualificationsFive years of Law Enforcement experience with at least two years in a supervisory/leadership roleSchool security experience and Act 67 Certification.CPR/First Aid Certification.BenefitsPaid Mandatory TrainingPaid Time OffMedical Benefits after 60 daysEmployee Recognition ProgramTuition AssistanceTo ensure Cardinal Point's commitment to a drug-free workplace, employees may be subject to random drug testsCardinal Point Homeland Security Group, Inc. is an Equal Opportunity Employer.