Operations Manager – Remote

I’m helping VerSysta find a top candidate to join their team full-time for the role of Operations Manager – Remote.You'll shape a growing startup's operations and impact clients across industries.Compensation:USD 1.2K - 1.6K/month+ Commissions (:USD200/month)+ Bonuses (up to 50% of base compensation)Location:Remote (specific timezones)Mission of VerSysta:"Empowering entrepreneurs to grow confidently by providing flexible, seamless virtual support that frees time and fuels business success."What makes you a strong candidate:You are proficient in Virtual assistance, Operations management, Client relationship management (CRM), Client engagement, Administrative management.You have the potential to develop in Remote operations management.English - Fully fluentSpanish - Fully fluentResponsibilities and more:VerSysta is a virtual assistant agency supporting entrepreneurs and businesses across various industries in the US. We are seeking an Operations Manager to oversee daily operations, coordinate across all departments, manage virtual assistants, handle client communication, and ensure smooth execution of all workflows.Key Responsibilities* Manage day-to-day operations across multiple departments.* Serve as the client-facing point of contact, handling calls, updates, onboarding, and issue resolution.* Establish, update, and maintain SOPs, checklists, and internal processes.* Monitor tasks, deadlines, and deliverables; follow up with team members to ensure accuracy and timeliness.* Oversee onboarding for clients and internal staff.* Support cross-functional needs, including client success, administration, quality assurance, scheduling, and reporting.* Work 48 hours per week with flexible scheduling.* Be available on weekends when client situations require.* Work effectively across multiple time zones.Requirements* Excellent English communication skills; clear, confident, and professional on video calls.* Strong operations experience in remote-first or online-service companies such as agencies, consulting, e-commerce, or SaaS.* Experience working with US clients; experience in a VA agency or remote staffing environment is a strong advantage.* Highly detail-oriented, structured, reliable, and organized.* Comfortable managing multiple responsibilities and shifting priorities in a startup environment.* Professional, calm, and client-facing; able to represent the agency confidently.* Able to collaborate across departments without direct management responsibilities.Compensation & Benefits* Full-time, $1,200–$1,600 USD/month depending on experience, with progressive tier increases based on performance.* 6-month KPI bonus.* 12 paid holidays per year.* Remote role with long-term growth potential.