Operations Manager

Operations Manager📍 Location: Hull and / or surrounding area.🕒 Contract Type: Full-Time, Permanent📈 Reports To: Managing DirectorWho is TITAN?Founded in 1987, TITAN has grown into the world’s largest containerised storage solutions company, operating in over 90 countries with more than 50,000 containers across 100+ sites.From self-storage to temperature-controlled and dry storage solutions, we serve global brands like Vestas, Tesco, and Sonoco, as well as countless local businesses and private clients.With strong investment support, TITAN continues to expand globally through innovation, digitalisation, and sustainability, while maintaining the values and culture that have defined us for over three decades.TITAN Impact, launched in 2024, reflects our commitment to social responsibility, equality, and positive change, championed by our teams worldwide and in collaboration with like-minded clients.We safeguard what matters most to you — because for us, every container is a box of opportunities.About the RoleTITAN Containers is looking for an experienced Operations Manager to lead and optimise our depot, service, maintenance, quality control, and transport operations.This is a pivotal role that ensures our day-to-day operations run efficiently, safely, and cost-effectively — all while maintaining the high standards our customers expect. You’ll drive operational excellence, lead multi-disciplinary teams, and continuously improve processes to support TITAN’s strategic growth and commitment to quality service.What You’ll Do🔧 Operational LeadershipOversee daily operations across depots, service and maintenance, quality control, and transport teams.Ensure departments meet performance, safety, and compliance objectives.Implement process improvements to increase efficiency and reduce costs.Manage resources, capacity, and stock across depots.🚛 Supply Chain & LogisticsOversee container movements between depots, customers, and maintenance sites.Manage fleet scheduling, route optimisation, and maintenance planning.Maintain strong inventory control of containers, parts, and materials.Support sustainability through smarter transport planning and reduced emissions.🧰 Service, Maintenance & QualityEnsure all containers, vehicles, and lifting equipment are inspected and serviced to ISO standards.Maintain quality control systems and compliance with HSE regulations.Lead internal audits and promote a strong safety culture across operations.👥 Leadership & DevelopmentLead, motivate, and develop operational teams across multiple locations.Build a culture of accountability, collaboration, and continuous improvement.Support ongoing staff training and professional growth.🤝 Customer & Stakeholder FocusEnsure outstanding customer service and timely delivery performance.Collaborate with sales and management teams to resolve operational challenges.Drive improvements based on customer feedback and service metrics.💰 Financial & Performance ManagementMonitor operational budgets, costs, and KPIs.Identify opportunities for cost optimisation and improved efficiency.Contribute to financial forecasting and profitability targets.💡 Technology & Continuous ImprovementUse fleet and inventory management systems to streamline operations.Champion innovation and the adoption of new technologies and best practices.🌍 Health, Safety & SustainabilityEnsure compliance with all safety, environmental, and ISO standards.Promote sustainability initiatives across sites to reduce environmental impact.Develop contingency plans for operational risks and disruptions.What Success Looks Like✅ High container utilisation and turnaround efficiency✅ Reduced maintenance downtime and costs✅ Improved customer satisfaction scores✅ Strong compliance and audit results✅ Consistent delivery on budget and performance KPIsAbout YouYou’re a proven leader with strong operational, logistical, and people management experience — ideally within the logistics, transport, or container industry. You’re strategic, solutions-focused, and passionate about driving performance while ensuring safety and quality.Qualifications & Experience:Experience leading operations across logistics, transport, or container servicesStrong knowledge of ISO, HSE, and environmental complianceProven success managing cross-functional and multi-site teamsFinancial and analytical skills for managing budgets and KPIsProficient in fleet or operational management software and MS OfficeExcellent communication and leadership skillsKey SkillsOperational Management | Logistics & Transport | Leadership | Process Optimisation | Quality & Compliance | Safety & Sustainability | Financial Acumen | Customer FocusReady to make an impact?Join TITAN Containers and help us deliver operational excellence.